Client Executive - Construction

Employment Resource Group, Inc.An EOS company; Illinois; On-site; USD 85,000 - 120,000; Full time

Job summary

A professional services firm is seeking a Client Executive to serve as a trusted partner in managing client relationships and driving business development. The role involves cultivating prospective client relationships, strategic communication, and ensuring exceptional service delivery. The ideal candidate possesses over 10 years of experience in sales or account management, strong consultative selling skills, and the ability to collaborate effectively across teams. This position requires excellent communication abilities and a business-focused mindset to ensure long-term client satisfaction.

Qualifications

• 10+ years of experience in Sales, Account Management, or Project Leadership.
• Exceptional verbal and written communication skills.
• Demonstrated integrity, empathy, and ability to build trust-based relationships.
• Highly organized, self-motivated, and able to operate strategically and tactically.

Responsibilities

• Initiate and cultivate relationships with prospective and existing clients.
• Lead communications that build support for key initiatives.
• Measure client satisfaction and leverage insights to improve processes.

Skills

Sales acumen

Relationship management

Communication skills

Consultative selling

Education

Bachelor’s degree in Business, Engineering, or a related field

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Our client is seeking a Client Executive to serve as a trusted partner and primary liaison throughout the project lifecycle. This individual will work closely with both internal teams and external stakeholders to fully understand client needs, ensure exceptional service delivery, and drive new business opportunities. The ideal candidate will combine strong sales acumen with strategic relationship management skills to deliver measurable value and long-term client satisfaction.

Duties and Responsibilities

Sales and Business Development (40%)

• Initiate and cultivate relationships with prospective and existing clients.
• Identify, assess, and anticipate client needs to develop tailored solutions.
• Represent the organization’s services with professionalism and integrity.
• Participate in networking events, meetings, and presentations to enhance brand visibility.
• Explore partnership opportunities and coordinate internal teams as needed to support client goals.

Strategic Development and Communication (30%)

• Respond promptly to client inquiries, ideas, and challenges.
• Develop strategies to maximize the value and impact of proposed solutions.
• Lead or support communications that build understanding and support for key initiatives.

Client Relationship Management (30%)

• Serve as the client’s advocate and guide throughout all project phases.
• Ensure consistent, transparent, and timely communication with all stakeholders.
• Proactively address challenges and coordinate resources to deliver successful outcomes.
• Measure client satisfaction and leverage insights to improve future processes and relationships.

Qualifications

Required

• Bachelor’s degree in Business, Engineering, or a related field.
• 10+ years of experience in Sales, Account Management, or Project Leadership.
• Exceptional verbal and written communication skills.
• Proven ability to translate complex information into client-friendly terms.
• Demonstrated integrity, empathy, and ability to build trust-based relationships.
• Strong consultative selling and influencing skills.
• Ability to collaborate across teams and manage multiple priorities effectively.
• Strong business acumen and technical aptitude.
• Highly organized, self-motivated, and able to operate at both strategic and tactical levels.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Willingness to travel up to 50% and adapt to flexible schedules.

Preferred

• MBA or equivalent advanced degree.
• Experience working with K–12 organizations or public sector programs.