Client Engagement Specialist: Mental Health Outreach

NorthKey Community Care; Covington (KY); Sur place; USD 16 000 - 23 000; Plein temps

Avantages offerts par ce poste

Up to 12% annual bonus

PTO 16 days first year including your

10 paid holidays

Health insurance

401(k) with employer match

Student loan forgiveness via PSLF

In-service training

Strong team and family-oriented work环境

Résumé du poste

NorthKey Community Care is seeking a full-time Client Engagement Specialist to conduct outreach and enhance engagement in mental health and substance use services. Based at the Florence, KY outpatient office, travel to rural counties is required and reliable transportation is needed.

Hours are Monday–Friday, 8:30 am–5:00 pm. The role emphasizes assisting clients, tracking engagement, and ensuring timely chart and grant compliance, with competitiveness in benefits and a supportive team

Qualifications

• High school diploma or GED required.
• Relevant education, training, experience, knowledge, and expertise to meet the needs of the client.

Responsabilités

• Assist clients in a professional manner to achieve identified goals.
• Track client engagement in services for assigned staff members.
• Conduct written and oral outreach to clients to enhance and encourage engagement in NorthKey services, identify barriers to participation, and assist with resources to promote attendance.
• Monitor required chart compliance, including treatment plans, annual evaluations, and required grant activities to ensure timely completion of all required elements.
• Conduct client interviews as required for grant compliance.
• Assist in obtaining appropriate legal documentation to ensure timely services and submission of documentation for payment.
• Complete timely and accurate documentation.
• Meet all documentation requirements as defined by NorthKey policies.
• Participate in planned supervision and case consultation conferences as necessary.
• Come prepared to meetings and keep administrator informed.
• Adhere to confidentiality in all matters pertaining to client information.

Formation

High school diploma or GED

Description du poste

NorthKey Community Care is seeking a full-time Client Engagement Specialist to conduct outreach and enhance engagement in mental health and substance use services. Based at the Florence, KY outpatient office, travel to rural counties is required and reliable transportation is needed.

Hours are Monday–Friday, 8:30 am–5:00 pm. The role emphasizes assisting clients, tracking engagement, and ensuring timely chart and grant compliance, with competitiveness in benefits and a supportive team