Client Engagement & Projects Specialist

Public Partnerships | PPL; United States; On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

401k Retirement Plan

Medical, Dental and Vision insurance

Generous Paid Time Off

Continuing Education Assistance

Employee Assistance Program

Job summary

Public Partnerships LLC is seeking an Account Specialist to coordinate project plans, monitor program performance, and ensure contract compliance. You will partner with internal teams and clients to manage launches, deliverables, and training, while delivering high-quality client service.

The role emphasizes organization, analytical thinking, and strong communication as you manage multiple priorities and foster durable client relationships in a fast-paced environment.

Qualifications

• Bachelor's degree or 5 years' experience required.
• 3-5 years' experience in business administration, healthcare, human services or public sector required; health or managed care exposure a plus.
• PMP certification a plus.

Responsibilities

• Coordinate project plans, work plans, and cross-functional activities to achieve milestones and client deliverables.
• Monitor program performance through reporting, data analysis, status tracking, and end-user testing.
• Assist with implementation and launch activities including meetings, documentation, training, and communications.
• Prepare agendas, status reports, and serve as a backup point of contact for clients.
• Engage with leadership to promote client satisfaction and provide responsive support.
• Develop and deliver presentations and training materials for internal and external audiences.
• Support business development by tracking RFP opportunities and maintaining opportunity data.

Skills

Client relationship skills

Oral and written communication

Analytical skills

Organizational skills

Public speaking

MS Office

Independent & cross-team collaboration

Ability to meet deadlines

Education

Bachelor's degree

5 years of experience

Master's degree

Tools

Microsoft Office

Job description

Public Partnerships LLC is seeking an Account Specialist to coordinate project plans, monitor program performance, and ensure contract compliance. You will partner with internal teams and clients to manage launches, deliverables, and training, while delivering high-quality client service.

The role emphasizes organization, analytical thinking, and strong communication as you manage multiple priorities and foster durable client relationships in a fast-paced environment.