Client Development Representative

Netsmart; Overland Park (KS); On-site; USD 55,000 - 85,000; Full time

Job summary

Netsmart is seeking a driven Client Development Representative to expand our reach within the human services space. You will prospect for new business, build relationships with C-suite leaders, demonstrate our solutions, and manage opportunities from prospecting through the sales process.

In this role you’ll qualify leads, tailor pricing options, deliver compelling demos, and collaborate with cross-functional teams to align client needs with Netsmart offerings.

Qualifications

• Bachelor's degree or equivalent relevant work experience.
• 2+ years of sales experience or successful completion of the Client Representative program.
• Exceptional written and verbal communication skills.
• Effective presentation skills.
• Strong interpersonal skills with outstanding relationship building skills.
• Collaborate and communicate with all levels of management and cross-functional teams.

Responsibilities

• Generate new business opportunities by seeking for new clients via phone calls.
• Qualify leads from executive calling program as well as proactive target-based prospects.
• Understand client’s business needs and suggest appropriate solutions to match those needs.
• Manage and grow existing pipeline through regular, direct contact with prospects as well as researching new market segments and opportunities
• Setup and deliver demos for prospective clients.
• Handle multiple projects, functions and priorities with high level of effectiveness
• Maintain and provide weekly reports.

Skills

Communication skills

Presentation skills

Interpersonal skills

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Salesforce CRM

Sales territory management

Job description

Responsible for consultative selling to prospective Netsmart clients

About Netsmart

At Netsmart, improving care delivery isn’t just our aspiration; it’s our passion! For more than 50 years, we’ve been a healthcare software company developing technology and providing services in behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Position Overview:

We’re looking for a driven, growth-minded Client Development Representative to help expand Netsmart’s reach within the human services space. In this role, you’ll prospect for new business, build relationships with C-suite leaders, demonstrate our solutions, develop pricing options, and manage multiple opportunities from prospecting through the sales process.

Responsibilities

• Generate new business opportunities by seeking for new clients via phone calls
• Qualify leads from executive calling program as well as proactive target-based prospects.
• Understand client’s business needs and suggest appropriate solutions to match those needs.
• Manage and grow existing pipeline through regular, direct contact with prospects as well as researching new market segments and opportunities
• Setup and deliver demos for prospective clients.
• Handle multiple projects, functions and priorities with high level of effectiveness
• Maintain and provide weekly reports.

Qualifications

• Required Bachelor's degree or equivalent relevant work experience
• At least 2 years of sales experience or successful completion of the Client Representative program
• Exceptional written and verbal communication skills
• Effective presentation skills, including presentations in a sales capacity.
• Strong interpersonal skills with outstanding relationship building skills.
• Effectively collaborate and communicate with all levels of management and cross-functional teams.

Preferred

• Salesforce CRM experience
• Sales Territory management experience
• Technology experience with emphasis on health and human services or post acute marketplace experience
• Care provider in the health and human services or post acute provider marketplace experience

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider. If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled. All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position. Netsmart's Job Applicant Privacy Notice may be found here.

Have you ever been to a doctor’s office and submitted your information electronically? Had a telehealth video visit with a therapist? Or scheduled a follow-up visit with your provider through a mobile app? These are just a few examples of how you may have used healthcare technology software in your life as a consumer. Many people view the operating system of healthcare as the electronic health record, but at Netsmart we have a comprehensive platform of solutions and services we offer for our clients. At Netsmart, we provide our post-acute and human services clients with advanced technology to better serve the individuals and patients in their care. Our Netsmart team is vision driven, cause connected and passionate about opportunity. A combination of inspiration through our client work paired with the ability to innovate and explore fuels the success of our associates and company as a whole. Netsmart is focused on providing a candidate experience that mirrors our associate experience. The CandE Winners - Talent Board We are proud to be named one of Ingram’s Best Companies to Work For. If you require accessibility assistance or accommodation for a disability when navigating our website or completing the application process, please contact 1-800-842-1973, option 4 or [e-mail] for assistance. US Applicants: Learn more about your EEO rights under the law (en Español). Netsmart’s Affi...