Client Development Manager

Johnson, Mirmiran & Thompson, Inc.; San Antonio (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Johnson, Mirmiran & Thompson, Inc. seeks a senior professional to develop, monitor, and maintain federal client relationships and to pursue new business opportunities for the Buildings and Facilities division.

The role emphasizes strategic planning, market research, and targeted marketing activities to grow the federal portfolio. The candidate should have extensive federal market experience, strong leadership, and a proven track record in securing major federal projects.

Qualifications

• Bachelor’s degree required.
• 20+ years of related experience.
• Comprehensive knowledge of the federal market and their qualifications selection process.
• Leadership, management or supervisory experience.
• Proficient in Microsoft Office Suite.
• Understanding of A/E industry terminology, business practices and delivery methods.

Responsibilities

• Collaborate across JMT’s four service lines to develop knowledge of firm’s practice areas, clients and competition.
• Develop and maintain a strong and diverse business/industry network.
• Develop relationships with new/existing federal clients to discover project and program pipeline.
• Monitor client performance trends/issues utilizing the CRM platform.
• Lead client presentations, pitches, and proposals to position services and secure new federal opportunities.
• Develop and report on metrics of marketing success.

Skills

Microsoft Office Suite

A/E industry knowledge

Leadership / management experience

Education

Bachelor’s degree

MBA (preferred)

Tools

CRM platform

Job description

Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #45 on Engineering News-Record’s list of the Top 500 Design Firms.

Why JMT:

Our Texas presence is growing with a new focus on federal work to complement what JMT is doing in other parts of our footprint. In San Antonio, we are located in a brand new office space full of building amenities (such as a gym, a renovated café on site, 24-hour security and a parking garage). We are located on the northwest side of San Antonio, a vibrant area with quick access to many key corridors.

JMT is a company with a collaborative culture that promotes our employees and values morale to bring the employee‑owned accountability of a firm invested in every assignment, the technical depth of a multidisciplinary team, and the project delivery fortitude needed to provide consistent support across a broad range of client needs. Come and see what we are all about!

Position summary:

Responsible for developing, monitoring and maintaining federal client relationships that result in sustainable and profitable business; seeking, developing and securing new business opportunities, developing and implementing strategic business and tactical action plans and participating in related marketing and business activities for JMT’s Buildings and Facilities business line.

Essential Functions and Responsibilities

General

• Collaborate across JMT’s four service lines (Transportation; Water, Energy and Environment; Building and Facilities; and Technology) to develop a comprehensive knowledge of firm’s practice areas, clients and competition
• Develop and maintain a strong and diverse business/industry network
• Develop relationships with new/existing federal clients to discover project and program pipeline
• Monitor client performance trends/issues utilizing the Customer Relationship Management (CRM) platform
• Participate in training and development of future firm leaders
• Involved in Professional organizations, committees, and Officer positions
• Develop and report on Metrics of Marketing success

Marketing & Business Development

• Conduct market research and gather information on potential federal markets, clients and projects
• Develop, monitor and implement strategic business action plans for potential federal market clients and their projects
• Obtain feedback from clients to assess past JMT performance. Develop corrective action plans, as necessary
• Lead client presentations, pitches, and proposals to effectively position services and secure new federal business opportunities.

Nonessential Functions and Responsibilities

• Perform other related duties as assigned

Required Skills

Required Experience

• Bachelor’s degree
• 20+ years of related experience
• Comprehensive knowledge of the federal market and their qualifications selection process
• Leadership, management or supervisory experience
• Proficient in Microsoft Office Suite
• Understanding of A/E industry terminology, business practices and delivery methods

Preferred Experience

• MBA, Professional Registration and/or certifications in area of specialization

Working Conditions:

Work is performed within a general office environment. Work is generally sedentary in nature, but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by state or federal law.