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Client Development Associate

Infinity Group

Hartford (CT)

On-site

USD 60,000 - 75,000

Full time

8 days ago

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Job summary

Infinity Group seeks a Client Development Associate to support the growth of client relationships. This role involves identifying new business opportunities, engaging with potential clients, and driving business development efforts. Candidates should possess an associate degree and at least three years of relevant experience.

Qualifications

  • Minimum 3 years of prior relevant industry experience.
  • Ability to identify, define, and address complex problems.
  • Education: Associate degree or specialized training beyond high school.

Responsibilities

  • Assist with identifying new opportunities and engaging with clients.
  • Maintain CRM systems with accurate data from client interactions.
  • Support onboarding and training of new team members.

Skills

Logical analysis
Problem-solving
Client communication
Teamwork

Education

Associate degree or specialized training

Job description

1 day ago Be among the first 25 applicants

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Client Development Manager @ Infinity Group | Business Development

Client Development Associate

Our Team Description:

Infinity Group is a design-driven architecture and construction firm. We guide those responsible for developing next-generation workspaces across the US, using a methodology that offers clients critical insight and control over their projects at every step, resulting in an elevated process and final product.

Summary

  • The role of a Client Development Associate at Infinity Group entails supporting the growth of client relationships. This involves assisting with identifying new opportunities, engaging with potential clients, and contributing to the expansion of the company's client base. The Client Development Associate plays a crucial role in driving business development efforts.

Your Knowledge and Skills

  • Assist in planning and achieving day-to-day objectives, contributing to task allocation within the team.
  • Identify, define, and address complex problems through logical analysis, finding innovative solutions.
  • Check and correct issues in existing systems and processes, ensuring smooth operations.
  • Collaborate with internal resources and experts to meet client needs, assisting in managing client communications.
  • Participate in client strategy discussions, providing input and support for problem-solving and service development.
  • Exercise discretion in issue resolution, with moderate oversight from the Manager for non-routine situations.
  • Work as part of the team, providing support to higher-level professionals, and learning from their guidance and feedback.
  • May assist in onboarding and training new team members, under the supervision of higher-level employees.
  • Education: Associate degree or specialized training beyond high school (e.g., technical/vocational programs).
  • Minimum Experience: At least 3 years of prior relevant industry experience.

Your Responsibilities

  • Lead information and data to be verified and understood.
  • Connect with Lead on LinkedIn and understand recent activity and personality type.
  • Perform initial individual reach outs with calls and personal emails includes logging call types and details into CRM and recording of all emails
  • Add or adjust CRM data based upon information received during individual reach outs
  • Perform post presentation individual reach outs with calls and personal emails for maintaining top of mind awareness. Includes logging call types and details into CRM and recording of all emails
  • Converting lead to Account and Contact in CRM based upon lead having an opportunity and/or face to face meeting.
  • Create opportunity in CRM with all required data fields.
  • Perform initial individual LinkedIn invites and continued messaging based on response.
  • Ongoing updates to all opportunities in CRM to ensure current accurate pipeline including Handover Date and Decision Date up to the point of a QQO.

How We Measure Your Success

  • Value of Research Leads
  • Value of Hot Leads
  • Number of End User Meetings
  • Number of Networking Meetings
  • Quality Quoting Opportunity Handover - Repeat Clients
  • Quality Quoting Opportunity Handover - New Clients

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Finance and Sales
  • Industries
    Architecture and Planning

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