Client Development Associate

The Mom Project; Buffalo Grove (IL); Remote; USD 60,000 - 75,000; Full time

Job summary

A leading company specializing in B2B sales innovation is seeking a Client Development Associate to drive revenue growth. This remote role requires a proactive individual with a background in sales operations to manage leads, support client relationships, and enhance sales processes. The position offers a competitive salary, leadership support, and growth opportunities in a dynamic environment.

Benefits

401k plan

Health benefits

Flexible travel

Support from senior leadership

Growth opportunities

Qualifications

• 2+ years in sales operations, business development, or client support roles.
• Experience with CRM platforms (HubSpot preferred).
• Strong attention to detail and project management skills.

Responsibilities

• Manage inbound leads and coordinate initial outreach.
• Collaborate with sales team to assign call ownership.
• Support existing client relationships and monitor ongoing needs.

Skills

Sales Operations

Client Support

Project Management

Communication

Tools

HubSpot

Job description

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About Us

We are revolutionizing B2B sales through groundbreaking research and innovative training solutions. Founded in 2022 by the team behind some of the most notable sales books of the last few decades. Our biggest B2B sales study analyzed 2.5M sales calls globally, uncovering critical insights into why deals stall and how to prevent "no decision" outcomes. We’re a high growth company at an exciting inflection point in our journey.

Role Summary

We’re looking for a proactive and highly driven Client Development Associate to support our commercial efforts and help drive revenue growth. The ideal candidate is client-focused, creative, and a self-starter who enjoys the excitement of and opportunities afforded by a high growth organization. This role will work closely with our Chief Operating Officer and broader sales and client team to streamline prospect engagement, enhance client relationships, manage sales tools and processes, and support marketing and event initiatives.

This job is 100% remote, but we have a number of employees near Chicago. We would prefer someone in the greater Chicagoland area, as this would make it easy to get together for very occasional working sessions or team building.

Core Responsibilities

Prospect Management & Sales Support

• Manage inbound leads, coordinate initial outreach, and schedule discovery calls.
• Collaborate with sales team members to assign call ownership and ensure appropriate follow-up.
• Track next steps and craft follow-ups to keep opportunities moving through the pipeline.
• Maintain and update active prospect lists and engagement records in our CRM (HubSpot).
• Re-engage stalled opportunities through targeted outreach and thought leadership.
• This role has the potential to grow into full-cycle prospect and client engagement under supervision and/or collaboration with our sales team.

Sales/Marketing & Content Coordination

• Tailor existing sales collateral to client needs to build proposals and business cases.
• Ensure consistency and version control for sales decks and marketing materials.
• Maintain and update sales collateral and content libraries.
• Collaborate on social media strategy and content to drive brand visibility and inbound interest.
• Support marketing campaigns and events, including webinars, book launches, or follow-up.

Client Relationship Support

• Support existing client relationships by monitoring ongoing needs and spotting expansion opportunities.
• Partner with the client services team to set up and monitor check-ins.
• Share internal “best practices” to inform future sales and delivery.

Sales Operations & Administration

• Manage CRM records, maintain pipeline accuracy, document next steps.
• Support contracting and documentation processes, including agreements.
• Manage the monthly sales forecasting process with leadership.

Qualifications

• 2+ years in sales operations, business development, or client support roles.
• Experience with CRM platforms (HubSpot preferred).
• Strong attention to detail and project management skills.
• Ability to work independently in a fast-paced environment.
• Excellent written and verbal communication skills.

Compensation & Benefits

• Base salary ($60k-75k) plus performance bonus.
• 401k plan, health benefits, remote work, flexible travel.
• Support from senior leadership and growth opportunities.

We are an Equal Opportunity Employer. We provide equal employment opportunities regardless of race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship, age, national origin, disability, veteran status, or other protected status.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Technology, Information, and Internet

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