Client Delivery Lead: Operational Insights & Alignment

Enablecomp; North Carolina; Remote; USD 90,000 - 120,000; Full time

Job summary

EnableComp in the United States is seeking a Client Delivery Manager to independently coordinate operational alignment, performance consulting, and issue resolution for assigned client accounts.

This role partners with Revenue Services, Client Success, Implementation, and other internal teams to drive alignment across the client lifecycle, escalating to the Client Alignment Director as needed.

Qualifications

• bachelor's degree in a related field is required
• Experience in healthcare operations or revenue cycle is preferred
• Ability to interpret operational data and present clear insights
• Strong communication, written and verbal, with client-facing skills

Responsibilities

• Independently manage operational alignment for assigned client accounts
• Translate performance data into actionable narratives and recommendations
• Identify trends, risks, and misalignments across the client lifecycle
• Partner with clients to align expectations with internal capabilities
• Monitor performance indicators and inventory health for issues
• Lead root cause analyses with Revenue Services and internal teams
• Develop clear action plans with owners and timelines
• Track progress and validate effectiveness of actions
• Escalate issues with clear context and recommended paths forward
• Facilitate monthly operational reviews and client touchpoints

Skills

Client relationship management

Operational storytelling

Analytical thinking

Cross-functional collaboration

Communication skills

Problem solving

Education

Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field

Tools

CRM systems

Job description

EnableComp in the United States is seeking a Client Delivery Manager to independently coordinate operational alignment, performance consulting, and issue resolution for assigned client accounts.

This role partners with Revenue Services, Client Success, Implementation, and other internal teams to drive alignment across the client lifecycle, escalating to the Client Alignment Director as needed.