Client Delivery Lead for Electronic Trading (EMEA)

Horizontradingsolutions; Paris (TX); Remote; USD 78,000 - 101,000; Full time

Benefits offered by this job

Remote friendly

International team

On-site in Paris

Job summary

Horizon Trading Solutions in Paris seeks a Customer Delivery Manager to bridge clients and internal teams across Sales, Legal, Product and Engineering. You will define project scope, capture requirements, and manage onboarding and delivery with a focus on timelines and budgets.

The ideal candidate has 2+ years in client support or business analysis in electronic trading, a strong service mindset, and fluency in English and French.

Qualifications

• Bachelor or master in CS or IT with strong IS/IT understanding.
• At least 2 years in Client Support or Business Analysis in electronic trading.
• Strong interest in finance and electronic trading with BA capability.
• Commitment to service delivery, rigor and problem solving skills.
• Fluency in English and French; other European language a plus.

Responsibilities

• Assist presales and define project scope and timelines.
• Write specs and gather requirements with product owners.
• Manage client onboarding, including budgets and SLAs.
• Coordinate with Sales, Legal, Product Owners and Engineering for delivery.
• Track tickets; communicate progress and roadmap with clients and teams.
• Contribute to Horizon product roadmap with insights from clients.

Skills

Client support

Business analysis

Project management

Communication

Education

Bachelor/Master in Computer Science or IT

Information Systems and Technology

Tools

Java

Scala

React

Kafka

ELK

JMS

REST

Protobuf

Job description

Horizon Trading Solutions in Paris seeks a Customer Delivery Manager to bridge clients and internal teams across Sales, Legal, Product and Engineering. You will define project scope, capture requirements, and manage onboarding and delivery with a focus on timelines and budgets.

The ideal candidate has 2+ years in client support or business analysis in electronic trading, a strong service mindset, and fluency in English and French.