Client Delivery Executive

Unisys; Pennsylvania; Hybrid; USD 90,000 - 140,000; Full time

Job summary

An established industry player is seeking a Client Delivery Executive to lead complex client implementations and ensure top-notch service delivery. This role involves collaborating with service delivery teams to resolve operational challenges and meet performance goals. The ideal candidate will have over 8 years of experience, a strong educational background, and the ability to interpret complex business requirements. Join a forward-thinking company that values work-life balance and offers an exceptional benefits package, including unlimited paid time off and comprehensive healthcare. If you are passionate about driving client success and innovation, this opportunity is for you.

Benefits

Unlimited Paid Time Off

401(k) Plan

Comprehensive Healthcare

HSA Matching

Ongoing Learning Opportunities

Qualifications

• 8+ years of experience in client delivery and service management.
• Ability to lead complex implementations and solve operational challenges.

Responsibilities

• Lead large-scale client implementations and ensure successful execution.
• Communicate insights and establish credibility with clients.

Skills

Client Implementation Leadership

Operational Problem Solving

Service Delivery Management

Risk Management Strategies

Business Requirement Interpretation

Education

BA/BS Degree

Master’s Degree

Job description

Client Delivery Executive page is loaded

Client Delivery Executive

Apply locations Remote, PA, United States of America time type Full time posted on Posted Yesterday job requisition id REQ565310

What success looks like in this role:

• Leads large, complex and geographically expansive client implementations.
• Establishes, leads and partners with the Service Delivery organization to meet schedules and resolve technical and operational problems.
• Ensures the successful planning, implementation and execution of contracted services by:
o Meeting cost, governance, performance, quality, innovation and value requirements,
o Participating in contract and account governance,
o Developing or co-developing annual review of service level agreements.
• Effectively interprets complex business requirements and uses them to design and execute improved client solutions.
• Proactively communicates industry and company insights and opportunities.
• Establishes credibility with clients as a senior thought partner who can help solve their process, operational or technical needs.
Provides operational and risk management strategies across accounts and ensures these are adapted and applied by service delivery teams.

You will be successful in this role if you have:

BA/BS degree and 8+ years’ relevant experience OR equivalent combination of education and experience
Master’s degree preferred

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) plan, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success.

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .

About Us

Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. We change how people experience technology and help organizations act upon new opportunities through digital workplace; cloud, applications & infrastructure; enterprise computing; and business process solutions.

Notice For U.S. Applicants:Unisys is an Equal Opportunity Employer – Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity