Client Coordinator

HUB International; Pittsburgh (Allegheny County); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Pharmacy

401(k) Savings Plan

Life and Disability Plans

Vacation, Holiday, Sick, and Personal

Flexible Work Arrangements

Dress for Your Day Policy

Comprehensive Onboarding andContinuing

Job summary

HUB International in Pittsburgh, PA is seeking a Client Coordinator to support our Employee Benefits teams. You will work with internal service groups to maintain alignment with carrier requirements and client needs, while delivering professional, timely support.

The role requires 1–2 years of professional experience, a Bachelor’s degree (or equivalent), MS Office proficiency, and a life/health license within three months. Travel up to 25% is expected.

Qualifications

• Bachelor’s degree preferred and 1–2 years of relevant experience is common.
• Life, Accident and Health Insurance License required within three months of hire date (training provided).
• Strong MS Office skills (Word/Excel) and good written/oral communication.
• Ability to work independently in a fast-paced environment.
• Up to 25% travel is required.

Responsibilities

• Provide clerical and technical support to internal HUB service teams to reach strategic goals.
• Engage service teams to support client retention and service needs.
• Prepare summaries, proposals, and client benchmarking materials.
• Assist in coverage additions, renewals, and client communications.
• Deliver client education materials both virtually and in-person.
• Adhere to HUB systems, procedures, and state regulations.
• Support project work to aid the business.

Skills

MS Office

MS Word

MS Excel

Communication skills

Organizational skills

Attention to detail

Mathematical skills

Problem solving

Multi-tasking

Independent work

Education

Bachelor’s degree

Bachelor's degree preferred

Tools

MS Office Suite

Job description

Discover a Career That Empowers You - Join HUB International At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, and the recognition we have earned reflects it. In 2026, Newsweek named us one of America's Greatest Workplaces for Culture, Belonging, and Community, and one of America's Most Patriotic Companies. We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance. These are not just awards. They are a reflection of the daily choices our people make to show up for each other and for the clients we serve.

We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career. Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. Your work has purpose. And your potential has no ceiling. We would love for you to explore what is possible at HUB International.

We currently have an opportunity for an Client Coordinator to join our Employee Benefits team in our Pittsburgh, PA office on a Hybrid work schedule.

Summary

The Client Coordinator will provide a professional and courteous high level of support to internal HUB service teams in maintaining and servicing our employee benefits clients. The Client Coordinator will work with internal HUB service teams to maintain synergy among HUB corporate goals, carrier requirements, and the needs of our clients.

Job Duties

• Engage HUB service team proactively to support the effort of overall client retention
• Respond promptly and professionally to the service needs of our internal HUB service teams
• Provide clerical and technical support to internal HUB service teams to reach our strategic business goals
• Assist internal HUB service teams in adding coverages to existing clients
• Produce quote requests, spreadsheets and other related items while verifying their accuracy
• Maintain controls on renewals to ensure timely preparation and processing
• Prepare summaries of insurance and proposals as needed for client and internal HUB team review
• Prepare client benchmarking
• Prepare client communication materials and deliver both virtual and in-person employee education presentations
• Assist in the preparation and peer review of client presentations
• Assist in the preparation and delivery of client reporting
• Adhere to all HUB systems, procedures, and state regulations
• Other project work to support the business

Qualifications

• Bachelor’s degree preferred
• Ability to work independently
• Strong MS Office skills, e.g. MS Word and MS Excel
• Good written and oral communication skills
• Exceptional organization skills and strong attention to detail
• Above average mathematical skills
• Solution oriented
• Ability to pivot quickly between multiple tasks and projects
• Operates in a fast-paced environment
• Life, Accident and Health Insurance License required within three months of hire date (we assist you with the training, expense, and preparation time)
• Up to 1 year of experience in a professional environment preferred
• Required travel of up to 25%

What We Offer You

At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too. We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence.

Benefits you may enjoy as part of the HUB International team:

• Medical, Dental, Vision, and Prescription Drug Coverage
• Health Plan Reimbursement Program
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• 401(k) Savings Plan
• Life and Disability Plans
• Long-Term Care
• Employee Assistance Program (EAP)
• Comprehensive Wellness Program
• Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
• Low-Cost Loan Program and Student Loan Resources
• Vacation, Holiday, Sick, and Personal Time Off
• Flexible Work Arrangements
• Dress for Your Day Policy
• Comprehensive Onboarding and Continuing Education

Department Account Management & Service

• Required Experience: 1-2 years of relevant experience
• Required Travel: Negligible
• Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.