Client Coordinator

Brown & Brown; Florida; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

401k plan

Student loan assistance

Tuition reimbursement

Mental health services

Paid time off

Job summary

Brown & Brown in Maitland, FL is seeking a Client Coordinator to support our growing team and service new and existing accounts. This role coordinates insurance-related tasks, prepares certificates, runs motor vehicle reports, and tracks renewals under guidance from the Client Account Manager.

You will file claims, process endorsements and audits, gather information for marketing submissions, and assist with loss run requests.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Organizational and prioritizing skills.
• Professional demeanor, positive attitude.
• Proficient with technology, computers, Microsoft Suite, and related software.
• Strong ability to multi-task/manage multiple projects and communities.
• 1-3 years insurance experience (preferred).
• Working knowledge of AMS360 and ImageRight (preferred).

Responsibilities

• Issue certificates of insurance and evidence of property insurance as required under direction of CAM.
• Run Motor Vehicle Reports as required under direction of CAM.
• Monitor cancellations and keep CAM appraised of status.
• File claims with carriers.
• Process builders' risk new starts and monthly reports.
• Process endorsements, to include but not limited to; change requests, suspense, invoicing, and mailing.
• Send out and keep track of FCCAPP applications for Renewals if needed.
• Process audits including invoicing and mailing to the insured at direction of CAM.
• Assist in renewal process by ordering loss runs and monitoring receipt, preparing Loss Summary for marketing submissions; provide Loss Updates to CAM and to Agent as requested.
• Assist in renewal process by gathering information and updating applications, processing bond renewals including invoicing and mailing if required.

Skills

Communication skills

Organizational skills

MS Office

Multi-tasking

Insurance experience

AMS360

ImageRight

Education

High school diploma or equivalent

4-40 CSR or 2-20 P&C license within 60 days

Tools

AMS360

ImageRight

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Client Coordinator to join our growing team in Maitland, FL!

The Client Coordinator role supports the team with servicing new and existing accounts.

How You Will Contribute:

• Issue certificates of insurance and evidence of property insurance as required under direction of Client Account Manager (CAM).
• Run Motor Vehicle Reports as required under direction of CAM.
• Monitor cancellations and keep CAM appraised of status.
• File claims with carriers.
• Process builders' risk new starts and monthly reports.
• Process endorsements, to include but not limited to; change requests, suspense, invoicing, and mailing.
• Send out and keep track of FCCAPP applications for Renewals if needed.
• Process audits including invoicing and mailing to the insured at direction of CAM.
• Assist in but not limited to; renewal process by ordering loss runs and monitoring receipt, preparing Loss Summary for marketing submissions; provide Loss Updates to CAM and to Agent as requested.
• Assist in but not limited to; renewal process by gathering information and updating applications, processing bond renewals including invoicing and mailing if required.

Licenses & Certifications:

• 4-40 Customer Service Representative License or 2-20 Property and Casualty License within 60 days

Skills & Experience to be Successful:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Organizational and prioritizing skills
• Professional demeanor, positive attitude
• Proficient with the use of technology, computers, Microsoft Suite, and related software
• Strong ability to multi-task/manage multiple projects and communities
• 1-3 years insurance experience (preferred)
• Working knowledge of AMS360 and ImageRight (preferred)

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".