Client Services Administrator

Brown & Brown; United States; Remote; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health benefits (Medical/Rx, Dental, V

Life Insurance

401k

Student loan assistance

Tuition reimbursement

Mental health & wellness

Paid time off

Job summary

Brown & Brown is seeking a Client Services Administrator to join the Risk Solutions team remotely in the United States. You will support commercial clients by reviewing certificates of insurance, issuing COIs, and handling auto ID cards with timely, professional service.

The role emphasizes maintaining confidentiality, adhering to policies, and ongoing training to meet licensing requirements. Strong knowledge of commercial insurance and operations is essential.

Qualifications

• Minimum of three years of experience in commercial insurance.
• Knowledge and understanding of insurance legislation, rules, laws, and other regulations pertaining to the issuance of certificates of insurance and auto identification cards.
• Familiarity with insurance contracts and their provisions.
• Working knowledge of business office practices and procedures.

Responsibilities

• Review contracts and agreements for certificate of insurance requirements.
• Issue a high volume of certificates of insurance for assigned accounts.
• Issue a high volume of auto ID cards and workers' compensation posting notices for assigned accounts.
• Use various database systems containing relevant renewal information to support the issuance of certificates and auto ID updates.
• Attend training sessions and courses to maintain skills and licensing requirements.
• Maintain an appropriate level of confidentiality.
• Follow company policies and procedures.
• Provide administrative support as needed.

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown's Risk Solutions team is looking for a Client Services Administrator to join the team remotely.

This role provides support services to commercial clients, helping foster client satisfaction by establishing realistic expectations, seeking client input, and delivering on time-sensitive service commitments professionally and punctually.

Essential Duties and Functions:

• Review contracts and agreements for certificate of insurance requirements.
• Issue a high volume of certificates of insurance for assigned accounts.
• Issue a high volume of auto ID cards and workers' compensation posting notices for assigned accounts.
• Use various database systems containing relevant renewal information to support the issuance of certificates and auto ID updates.
• Attend training sessions and courses to maintain skills and licensing requirements.
• Maintain an appropriate level of confidentiality.
• Follow company policies and procedures.
• Provide administrative support as needed.
• Perform other duties as assigned.

Qualifications:

• Minimum of three years of experience in commercial insurance.
• Knowledge and understanding of insurance legislation, rules, laws, and other regulations pertaining to the issuance of certificates of insurance and auto identification cards.
• Familiarity with insurance contracts and their provisions.
• Working knowledge of business office practices and procedures. dures.

Pay Range

25 - 27 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".