Client Coordinator

Team D3 - Now Symetri; Atlanta (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

2 weeks PTO annually plus flexible paid time off

Standard Holidays

Company group health insurance

Short-term & Long-term Disability included

401K Program with company matching

Job summary

A software development company in Atlanta is seeking a Client Coordinator to work with sales teams and ensure timely service for clients. The ideal candidate will support clients through the sales process, including onboarding and contract renewals. Required qualifications include a Bachelor's degree, 2+ years in tech sales, and proficiency in Microsoft Office, especially Excel. This full-time position offers generous benefits, including PTO and health insurance.

Qualifications

• Bachelor's Degree or equivalent work experience is required.
• Must have 2+ years of tech sales-related experience.
• Knowledge of SaaS software deployment is preferred.

Responsibilities

• Act as liaison between the organization and the client.
• Coordinate sales communication and reviews for renewals.
• Assist clients in using Autodesk account effectively.

Skills

Microsoft Office proficiency (Excel)

Knowledge of CRM systems

Design-build products/sales experience

Project management skills

Teamwork skills

Communication skills

Interpersonal skills

Willingness to travel

Education

Bachelor's Degree or equivalent work experience

2+ years of tech sales-related experience

Job description

Symetri is an Autodesk Platinum Partner that consults with manufacturers to design better products and get to market faster by leveraging best‑in‑class engineering, design, process automation, and data management technologies.

Job Summary: The Client Coordinator works with the outside sales teams to ensure timely quotes for renewals and new subscriptions. The Client Coordinator will demonstrate a passion for client success by focusing on supporting customers through all levels of the sales process including onboarding, customer service calls, contract renewals, and account changes.

Essential Functions

• Act as liaison between the organization and the client
• Meet with Sales Reps to review upcoming renewals and plan ahead
• Facilitate client communication
• Coordinate consolidation of contracts
• Promote adoption of three‑year agreements
• Maintain compliance with Autodesk standard practices for order processing
• Knowledge of Autodesk policy changes concerning renewal and new software purchases.
• Assist in organization of account hierarchies
• Assist clients in use of Autodesk account
• Facilitate Symetri US standard operating procedures throughout customer engagement process
• Perform additional duties as requested or assigned

Required Knowledge, Skills, Abilities, and Other Characteristics (KSAOs)

• Skilled in Microsoft office products, particularly Excel
• Knowledge of CRM systems
• Experience w/ design‑build products and/or sales (Autodesk, Bluebeam, ESRI, etc.)
• Ability to organize and manage multiple large projects simultaneously
• Excels working in a team environment
• Exceptional communication, collaboration, and interpersonal skills
• Willingness to travel when needed

Required Education, Experience, & Certifications

• Bachelor's Degree or equivalent work experience
• 2+ years of tech sales‑related experience
• Background in SaaS software deployment

Benefits

• 2 weeks PTO annually plus flexible paid time off
• Standard Holidays
• Company group health insurance, nominal fee for employee coverage
• Short‑term & Long‑term Disability included
• 401K Program with company matching up to 4% of your base salary
• Eligibility of Benefits as follows: Insurance coverage(s), paid holidays, 401k, vacation starts the first of the month following 30 days of employment

Job Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Administrative
• Industries: Software Development

EOE/Veteran/Disabled