Client Concierge & Scheduling Specialist

Mr. Handyman; South Bend, Northern (IN, KY); Hybride; USD 28 000 - 33 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Advancement opportunities

Great customer experience team

Flexible hours

Résumé du poste

Mr. Handyman in the South Bend area is seeking an experienced Office Professional to answer customer calls, book jobs, and schedule technicians. You will help guide projects, manage expectations, and deliver outstanding customer service in a fast-paced office environment.

Ideal candidates are friendly, highly organized, and able to multitask. Prior construction/handyman exposure and proficiency with Microsoft Office are preferred.

Qualifications

• Experience answering calls and dispatching in a service business.
• Strong organization and attention to detail.
• Construction/handyman exposure preferred.
• Proficient with Microsoft Office.

Responsabilités

• Lead management and scheduling for service professionals.
• Guide customers through projects and set expectations.
• Create lasting customer relationships through the Mr. Handyman process.

Connaissances

Customer service

Phone etiquette

Multitasking

Organization

Problem solving

Outils

Microsoft Office

Description du poste

Mr. Handyman in the South Bend area is seeking an experienced Office Professional to answer customer calls, book jobs, and schedule technicians. You will help guide projects, manage expectations, and deliver outstanding customer service in a fast-paced office environment.

Ideal candidates are friendly, highly organized, and able to multitask. Prior construction/handyman exposure and proficiency with Microsoft Office are preferred.