Home Services Concierge & Scheduler

Mr. Handyman of E. Nashville & Hendersonville; South Bend (IN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Holiday and Vacation pay

401k plan

Job summary

Mr. Handyman is seeking an experienced Office Professional in South Bend to manage inbound and outbound customer communications, schedule field technicians, and coordinate service delivery. You will be the first point of contact, ensuring a smooth booking flow and exceptional customer experience.

Ideal candidates are organized, detail-oriented, with construction/handyman experience and strong Microsoft Office skills. Join a fast-paced, service-focused team that values quality and reliability.

Qualifications

• Live within South Bend area.
• 5+ years construction industry experience.
• Problem solving skills.
• Ability to multi-task.
• Professional communication skills and phone etiquette.

Responsibilities

• Handle inbound/outbound customer communications and schedule for Service Professionals.
• Guide customers through projects and manage expectations.
• Deliver a great experience following the Mr. Handyman process to impress customers.

Skills

Answering service experience

Dispatcher experience

Customer service

Office professionalism

Tools

Microsoft Office

Job description

Mr. Handyman is seeking an experienced Office Professional in South Bend to manage inbound and outbound customer communications, schedule field technicians, and coordinate service delivery. You will be the first point of contact, ensuring a smooth booking flow and exceptional customer experience.

Ideal candidates are organized, detail-oriented, with construction/handyman experience and strong Microsoft Office skills. Join a fast-paced, service-focused team that values quality and reliability.