Client Concierge & Sales Specialist

knitwellgroup; Franklin (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Growth opportunities

Incentive opportunities

Benefits for full/part-time employees

Discount: 50%–70% merchandise

Referral incentive program

Discounts on travel, shopping, events

Job summary

Talbots in Franklin, TN is seeking a customer-focused retail associate to deliver exceptional service and help customers find the right styles. You will thrive in a team environment and represent the Talbots brand with professionalism on the sales floor and during client interactions.

In this part-time role, you will engage customers, handle merchandise, and contribute to store goals while maintaining a welcoming, polished Talbots experience for every guest.

Qualifications

• Experience in retail or fashion environment preferred.
• Excellent written and verbal communication skills.
• Ability to build relationships with customers and teammates.
• Comfort with POS and handheld devices for transactions and inventory checks.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships.
• Support service enhancements to build strong client relationships.
• Achieve sales and service metrics through clientelling and outreach.
• Plan and prioritize tasks to meet customer and business needs.
• Seek to understand customer needs with curiosity and confidence.
• Share product knowledge and fashion trends to inspire and wardrobe customers.

Skills

Customer service

Sales

Communication

Team player

POS systems

iPad/handhelds

Tools

POS systems

iPad/handhelds

Job description

Talbots in Franklin, TN is seeking a customer-focused retail associate to deliver exceptional service and help customers find the right styles. You will thrive in a team environment and represent the Talbots brand with professionalism on the sales floor and during client interactions.

In this part-time role, you will engage customers, handle merchandise, and contribute to store goals while maintaining a welcoming, polished Talbots experience for every guest.