Client Concierge: Growth, Flexible Hours & Free Dance Classes

DivaDance®; Austin (TX); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Hourly pay

Free dance classes

Flexible, fun, and supportive team

Growth opportunities

Job summary

DivaDance® is seeking a Client Concierge in Austin to drive client experience and revenue growth. You will lead sales operations, book new leads, and ensure every client has an exceptional, memorable experience from the moment they walk into class.

You’ll leverage your people skills, attention to detail, and perseverance to help DivaDance grow with flexible part-time hours, social engagement, and growth opportunities in a values-driven studio environment.

Qualifications

• Customer service or sales experience a plus.
• Friendly, outgoing, goal-oriented.
• Eligible to work in the United States.

Responsibilities

• Welcome and check in clients
• Conduct needs analysis with new clients and introduce membership options
• Proactively reach out to leads via text, email, and social media
• Follow up with no-shows, late cancels, and old leads to rebook and reconnect
• Help book intro classes and support membership sales goals
• Make end-of-class announcements and promote studio events
• Capture and share class content for social media
• Keep accurate sales notes and update lead records in our CRM
• Collaborate with instructors and team to ensure a great client experience

Skills

Customer service

Sales experience

Communication

Social media

CRM software

Tools

CRM software

Text/Email outreach

Social media management

Job description

DivaDance® is seeking a Client Concierge in Austin to drive client experience and revenue growth. You will lead sales operations, book new leads, and ensure every client has an exceptional, memorable experience from the moment they walk into class.

You’ll leverage your people skills, attention to detail, and perseverance to help DivaDance grow with flexible part-time hours, social engagement, and growth opportunities in a values-driven studio environment.