Client Concierge: Studio Sales & Free Dance Classes

DivaDance; Austin (TX); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Hourly pay

Free dance classes

Flexible, fun, and supportive team

Growth opportunities

Job summary

DivaDance in Austin, TX is seeking a Client Concierge to drive client experience and revenue growth at our studio. You will lead sales operations, book new leads, and ensure every client has an exceptional, memorable experience from the moment they walk into class.

Join a flexible, supportive team offering growth opportunities, free dance classes, and a dynamic, values-driven culture. Must be available for at least 5 evening/weekend shifts and eligible to work in the US.

Qualifications

• Must have customer service or sales background.
• Excellent verbal and written communication.
• Ability to use basic tech and social media tools.
• Available for 5 evening/weekend shifts.

Responsibilities

• Welcome and check in clients
• Conduct needs analysis with new clients and introduce membership options
• Proactively reach out to leads via text, email, and social media
• Follow up with no-shows, late cancels, and old leads to rebook and reconnect
• Help book intro classes and support membership sales goals
• Make end-of-class announcements and promote studio events
• Capture and share class content for social media
• Keep accurate sales notes and update lead records in our CRM
• Collaborate with instructors and team to ensure a great client experience

Skills

Customer service experience

Sales experience

Strong communication

Social media savvy

Tech comfortable

Job description

DivaDance in Austin, TX is seeking a Client Concierge to drive client experience and revenue growth at our studio. You will lead sales operations, book new leads, and ensure every client has an exceptional, memorable experience from the moment they walk into class.

Join a flexible, supportive team offering growth opportunities, free dance classes, and a dynamic, values-driven culture. Must be available for at least 5 evening/weekend shifts and eligible to work in the US.