Client & Community Partnerships Advocate

Heartland for Children; Bartow (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Tuition assistance

Domestic partner coverage

Generous paid time off

Job summary

Heartland for Children in Bartow, Florida is seeking a professional to build and maintain strong relationships with clients and community stakeholders. This role involves addressing client concerns, providing emotional support, and ensuring clients are informed about their rights and available services.

Applicants must have a Bachelor’s degree in Human Services and a minimum of two years in customer service or child welfare. We offer an excellent benefits package that includes tuition assistance and generous paid time off.

Qualifications

• Minimum two years' previous experience in customer service or child welfare required.

Responsibilities

• Establish and maintain trusting relationships with clients and stakeholders.
• Serve as a primary point of contact for complaints and concerns.
• Advocate for the needs and rights of children and families.

Skills

Customer service

Conflict resolution

Advocacy for child welfare

Education

Bachelor’s degree in Human Services

Job description

Heartland for Children in Bartow, Florida is seeking a professional to build and maintain strong relationships with clients and community stakeholders. This role involves addressing client concerns, providing emotional support, and ensuring clients are informed about their rights and available services.

Applicants must have a Bachelor’s degree in Human Services and a minimum of two years in customer service or child welfare. We offer an excellent benefits package that includes tuition assistance and generous paid time off.