Client Communications Strategist, Financial Services

Vanguard; Malvern (Chester County); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Vanguard is seeking a Senior External Communications Lead in the Malvern area to design and implement communications strategies that advance business outcomes. The role requires guiding messaging, channels, and content across complex stakeholder groups.

You will drive the end-to-end external communications process, resolve content conflicts, and collaborate with product, marketing, and compliance teams to ensure consistency with Vanguard standards. A hybrid work model is supported.

Qualifications

• Minimum five years related work experience.
• Two years within Financial Services preferred.
• Undergraduate degree or equivalent; graduate degree preferred.

Responsibilities

• Develop external client communications strategies and messaging.
• Lead end-to-end external client communications process.
• Advise stakeholders and align communications with business outcomes.
• Build relationships with influencers to support objectives.
• Sponsorship and compliance considerations across channels.

Skills

External client communications

Stakeholder management

Content development

Project management

Financial Services knowledge

Education

Undergraduate degree

Graduate degree preferred

Job description

Vanguard is seeking a Senior External Communications Lead in the Malvern area to design and implement communications strategies that advance business outcomes. The role requires guiding messaging, channels, and content across complex stakeholder groups.

You will drive the end-to-end external communications process, resolve content conflicts, and collaborate with product, marketing, and compliance teams to ensure consistency with Vanguard standards. A hybrid work model is supported.