Client-Centric Branch Leader & Growth Coach

Aumni; New Jersey; On-site; USD 90,000 - 120,000; Full time

Job summary

Chase is seeking a Branch Manager in New Jersey to lead a high-performing team and deliver exceptional client service. You will manage deposits, loans, operations, and staff development while upholding our hospitality-driven culture.

This role emphasizes coaching, strategic planning, and risk management as you build relationships with clients and local businesses, staying current with the latest financial technology and regulatory requirements.

Qualifications

• 2+ years of management, Retail Banking, or Chase leadership experience.
• High school diploma or GED.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk management

Technology adoption

Customer focus

Team building

Communication

Education

High school diploma

College degree preferred

Job description

Chase is seeking a Branch Manager in New Jersey to lead a high-performing team and deliver exceptional client service. You will manage deposits, loans, operations, and staff development while upholding our hospitality-driven culture.

This role emphasizes coaching, strategic planning, and risk management as you build relationships with clients and local businesses, staying current with the latest financial technology and regulatory requirements.