Client-Centric Banking Associate — Tech-Savvy & Trusted

JPMorgan Chase; Los Angeles (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker in Los Angeles to represent the brand with hospitality, share product knowledge, and guide clients toward financial goals. The role emphasizes building trusted client relationships and delivering attentive service through Chase’s digital tools and branch support.

The position focuses on welcoming clients, servicing accounts, and helping clients navigate technology-driven banking options while adhering to regulatory requirements.

Qualifications

• High school diploma or GED required.
• Experience in client service is preferred.
• Ability to learn banking products and procedures.
• Strong communication and interpersonal skills.
• Ability to work as part of a team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and new account openings.
• Educate clients on day-to-day banking and self-service options.
• Build relationships by listening, asking questions, and offering solutions.
• Assist with branch operations and compliance with banking policies.

Skills

Client service

Relationship building

Communication

Attention to detail

Teamwork

Product knowledge

Learning agility

English language

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase is seeking an Associate Banker in Los Angeles to represent the brand with hospitality, share product knowledge, and guide clients toward financial goals. The role emphasizes building trusted client relationships and delivering attentive service through Chase’s digital tools and branch support.

The position focuses on welcoming clients, servicing accounts, and helping clients navigate technology-driven banking options while adhering to regulatory requirements.