Client-Centric Banking Associate

Fairygodboss; New York (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Mental health support

Tuition reimbursement

Backup childcare

Job summary

Chase is seeking an Associate Banker to provide warm, attentive service in the branch and help clients meet their financial goals. You will greet clients, support transactions, and introduce customers to our team of experts who can assist with accounts, loans, and digital tools.

In this role, you will build trusted relationships, educate clients on technology solutions, and ensure compliance with banking procedures while contributing to a seamless customer experience at the branch.

Qualifications

• Client-first mindset and ability to greet clients with attentiveness.
• Ability to build trusted relationships and understand client needs.
• Clear, polite communication to guide clients and explain options.
• Strong problem-solving to resolve client issues accurately.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts per bank policies.
• Educate clients on digital tools like Chase Mobile App and Chase.com.
• Build meaningful relationships by listening, asking questions, and offering solutions.
• Perform branch operations, including cash devices, while adhering to policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning agility

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to provide warm, attentive service in the branch and help clients meet their financial goals. You will greet clients, support transactions, and introduce customers to our team of experts who can assist with accounts, loans, and digital tools.

In this role, you will build trusted relationships, educate clients on technology solutions, and ensure compliance with banking procedures while contributing to a seamless customer experience at the branch.