Client-Centric Banking Advisor

Bank of America; Providence (RI); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America in Providence, RI is hiring for a teller role focused on greeting clients, educating them on mobile and online banking, and processing transactions with accuracy. You will engage in deep conversations to understand financial priorities and link clients to suitable solutions.

The position emphasizes risk-aware operations, friendly client interactions, and a strong work ethic while supporting our in-office culture and team collaboration.

Qualifications

• Genuine enthusiasm and strong work ethic focused on results.
• Ability to build relationships with clients.
• Clear communication and confident client engagement.
• Comfort learning new information and technology platforms.
• Experience educating clients on self-service banking.
• Strong problem-solving and critical-thinking skills.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes to act in clients' and bank's best interests
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Customer service

Self-motivation

Relationship building

Effective communication

Adaptability

Cash handling

Technology literacy

Job description

Bank of America in Providence, RI is hiring for a teller role focused on greeting clients, educating them on mobile and online banking, and processing transactions with accuracy. You will engage in deep conversations to understand financial priorities and link clients to suitable solutions.

The position emphasizes risk-aware operations, friendly client interactions, and a strong work ethic while supporting our in-office culture and team collaboration.