Client Center Events & Operations Associate

JPMorgan Chase & Co.; Birmingham (MI); On-site; USD 50,000 - 75,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Client Center Analyst for its Private Bank in Michigan.

The role focuses on leading day-to-day Client Center operations, coordinating meetings and events, and implementing client meeting protocols to ensure security and quality service. The position requires a Bachelor's degree and at least 1 year of hospitality or events-related experience, with strong time management and communication skills and proficiency in Excel, PowerPoint, and Word.

Qualifications

• Bachelor's degree required.
• 1 year of hospitality, event management, marketing/press relations, non-profit, or facilities management experience.
• Excellent time management and written/verbal communication skills.
• Proficiency in Excel, PowerPoint and Word.
• Ability to work flexible hours and meet deadlines.

Responsibilities

• Manage Client Center reservation books, including reporting and metrics.
• Oversee daily meetings and events at the Client Center.
• Develop, implement, and follow protocols for client meetings, including security and catering.
• Coordinate with catering partners and back-of-house staff; lead weekly BEO meetings.
• Survey client experience and recommend solutions based on feedback.
• Manage financials to ensure annual budget compliance.
• Support project analysis, new satellite Client Center openings, and handle administrative tasks such as invoice processing, vendor scheduling, and supply orders.

Skills

Time management

Verbal communication

Written communication

Communication skills

Education

Bachelor's degree

Tools

Excel

PowerPoint

Word

Job description

JPMorgan Chase & Co. is seeking a Client Center Analyst for its Private Bank in Michigan.

The role focuses on leading day-to-day Client Center operations, coordinating meetings and events, and implementing client meeting protocols to ensure security and quality service. The position requires a Bachelor's degree and at least 1 year of hospitality or events-related experience, with strong time management and communication skills and proficiency in Excel, PowerPoint, and Word.