Client Care Technician

Rimowa; San Francisco (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Brobston Group in San Francisco, CA is seeking a Client Care Technician to repair and troubleshoot luggage and other damaged items.

You should have at least two years of experience in manufacturing/technical environments with hands-on experience using small hand tools, and you must be able to lift 25 lbs. This on-site role requires attention to detail and the ability to work independently under pressure while delivering quality service.

Qualifications

• Completion of a High School diploma or equivalent education required.
• Mechanical background using hand and power tools a must.
• 3-year experience as a machine operator or an assembler in manufacturing is preferred.
• Working within repairs of industry product (luggage) required.
• Attention to detail and quality would be a high personality trait standard.
• Ability to work independently.
• Ability to lift 25lbs repeatedly.

Responsibilities

• The Client Care Technician serves clients by performing repairs and troubleshooting any problems that arise with damaged luggage.
• Repair damaged luggage and troubleshoot issues identified during service.

Skills

Mechanical aptitude

Hand tools usage

Attention to detail

Independent worker

Education

High School diploma

Tools

Power tools

Hand tools

Job description

The Client Care Technician serves clients by performing repairs and troubleshooting any problems that arise with damaged luggage

We would like to speak to professionals who possess at least two years’ experience in a manufacturing/technical environment with hands on experience using small hand tools.

Furthermore, we seek:

• Completion of a High School diploma or equivalent education required
• Mechanical background using hand and power tools a must
• 3-year experience as a machine operator or an assembler in manufacturing is preferred
• Working within repairs of industry product (luggage) required
• Attention to detail and quality would be a high personality trait standard
• Ability to work independently
• Ability to lift 25lbs repeatedly

Working Conditions:

Ability to work under pressure, attention to detail, moderate lifting. manual dexterity, hand-eye co-ordination, standing for extended periods, use of power tools, reading text, document use, numeracy, writing, oral communication, working with others, problem solving, decision making, critical thinking, job task planning and organizing, significant use of memory, finding information, computer use, continuous learning