Client Care Specialist / Medical Receptionist

FYZICAL; Maynard (MA); On-site; USD 22,000 - 28,000; Full time

Job summary

FYZICAL Therapy & Balance Centers is growing in Maynard and looking for a Client Care Specialist to join our team. This role blends medical receptionist duties with coordinating clinic operations and delivering an excellent patient experience.

You'll welcome patients, manage appointments, and help coordinate the many details that keep the clinic running smoothly. Prior healthcare experience is helpful, but not required. We'll provide hands-on training through our Bedford team.

Qualifications

• Welcomes patients and manages front-desk activities.
• Coordinates appointments and day-to-day clinic operations.
• Prior healthcare experience is helpful but not required; training provided.

Responsibilities

• Welcome patients at the front desk and assist with check-in.
• Schedule, modify, and manage patient appointments.
• Coordinate details to keep the clinic running smoothly.
• Contribute to a positive patient experience as part of the team.

Job description

Why You'll Love This Job

FYZICAL Therapy & Balance Centers is growing! We're opening a new clinic in Maynard and looking for a Client Care Specialist to join our team.

Think of this as a medical receptionist role with a broader scope. You'll welcome patients, manage appointments, and help coordinate the many details that keep our clinic running smoothly. You'll play an important role in the patient experience and be part of a team helping people get back to the activities they love.

Prior healthcare experience is helpful, but not required. We'll provide hands-on training through our established Bedford team. What matters most is intelligence, reliability, organization, communication skills, and a willingness to learn.