Medical Administrative Receptionist Job

FYZICAL Therapy & Balance Centers; Prairieville (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

FYZICAL Therapy & Balance Centers in Prairieville, LA seeks a Medical Administrative Specialist to greet patients, manage schedules, and handle front-desk operations.

You’ll coordinate evaluations, verify insurance, collect payments, enter data into Prompt EMR, and serve as a liaison between patients and clinicians. Excellent communication and organization are essential.

Qualifications

• High school diploma or equivalent
• Valid driver’s license
• Reliable transportation
• Great communicator and multitasker, detail-oriented
• Positive attitude, good work ethic, integrity and empathetic toward people in pain
• Responds promptly to customer needs; solicits feedback to improve service; meets commitments.

Responsibilities

• Schedules appointments, coordinate evaluations and enter appointment dates/time into Prompt EMR.
• Follows scheduling rules put in place by payors and company.
• Answer multi-phone line
• Greet patients
• Gather new patient data; keep track of all patient referrals
• Disseminate information to patients; act as a go-between for patients and physicians
• Collect all payments; insurance verification
• Act as a patient liaison, answer any questions from potential or current patients
• Collect new patient intake information; track all clinic referrals
• Fax reports to physicians; keep a log of incoming reports
• Verify Insurance and track insurance-covered visits; take copayments
• Communicate with the Client Care Specialist Manager and clinicians about scheduling/patient arrival

Skills

Communication skills

Multitasking

Detail-oriented

Customer service

Empathy

Time management

Friendly personality

Education

High school diploma or equivalent

Tools

Prompt EMR

Phone system

Job description

Medical Administrative Receptionist Job – Prairieville, LA 178819

Why You'll Love This Job

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL Therapy and Balance Centers has a Medical Administrative Specialist opening in Prairieville, LA

As the first and last person our amazing patients see when they enter and leave our facility, your role as Medical Administrative Specialist is central to our daily operations. Here, you will join a champion team of Therapist who work together to help patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.

Responsibilities

• Schedules appointments, coordinate evaluations and enters appointment dates/time into Prompt EMR.
• Follows scheduling rules put in place by payors and company.
• Answer multi-phone line
• Greet patients
• Gather new patient data; keep track of all patient referrals
• Disseminate information to patients; act as a go-between for patients and physicians
• Collect all payments; insurance verification
• Act as a patient liaison, answer any questions from potential or current patients
• Collect new patient intake information; track all clinic referrals
• Fax reports to physicians; keep a log of incoming reports
• Verify Insurance and track insurance-covered visits; take copayments
• Communicate with the Client Care Specialist Manager and clinicians about scheduling/patient arrival

Skills & Qualifications

• High school diploma or equivalent
• Valid driver's license
• Reliable transportation
• Great communicator and multitasker, detail-oriented
• Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
• Valid DL
• Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Friendly, outgoing personality with pleasant disposition who cares about others.

Members of the FYZICAL Family radiate excitement and enthusiasm for the future because our franchise model is transforming an industry dominated by hospitals and corporations. From all across the nation—in large cities, rural communities, and small towns— FYZICAL teams are achieving amazing results for their patients and careers.