Client Care Specialist / Medical Receptionist Job

Fyzical; Maynard (MA); Presencial; USD 25.000 - 36.000; Tempo integral

Resumo da vaga

FYZICAL Therapy & Balance Centers in Maynard, MA is seeking a Client Care Specialist to welcome patients, manage appointments, and support the daily flow of the clinic. This role blends front desk reception with coordinating insurance and payments, requiring excellent communication and organization.

No prior healthcare experience is required; hands-on training is provided by our Bedford team. The successful candidate will be reliable, tech-savvy, and able to multitask while delivering a friendly

Qualificações

• Welcome patients, answer phones, manage appointments, and provide a friendly, helpful experience from check-in to check-out.
• Coordinate new patient intake, referrals, insurance verification, authorizations, and payments.
• Communicate with patients, clinicians, and referring physicians to keep everyone informed and appointments running smoothly.
• Manage patient records, reports, and other administrative details accurately and efficiently.
• Navigate multiple software systems while juggling priorities and working with Maynard and Bedford teams.

Responsabilidades

• Welcome patients, answer phones, manage appointments from check-in to check-out.
• Coordinate new patient intake, referrals, insurance verification, authorizations, and payments.
• Communicate with patients and clinicians to keep appointments running smoothly.
• Manage patient records and administrative details accurately.
• Work across Maynard and Bedford clinics using multiple software systems.

Conhecimentos

Friendly communicator

Organized

Multitasking

Tech-savvy

Reliability

Formação

High school diploma

Descrição da vaga

Client Care Specialist / Medical Receptionist Job – Maynard, MA 180043

Why You'll Love This Job

FYZICAL Therapy & Balance Centers is growing! We're opening a new clinic in Maynard and looking for a Client Care Specialist to join our team.

Think of this as a medical receptionist role with a broader scope. You'll welcome patients, manage appointments, and help coordinate the many details that keep our clinic running smoothly. You'll play an important role in the patient experience and be part of a team helping people get back to the activities they love.

Prior healthcare experience is helpful, but not required. We'll provide hands-on training through our established Bedford team. What matters most is intelligence, reliability, organization, communication skills, and a willingness to learn.

• Welcome patients, answer phones, manage appointments, and provide a friendly, helpful experience from check-in to check-out
• Coordinate new patient intake, referrals, insurance verification, authorizations, and payments.
• Communicate with patients, clinicians, and referring physicians to keep everyone informed and appointments running smoothly.
• Manage patient records, reports, and other administrative details accurately and efficiently.
• Navigate multiple software systems while juggling competing priorities and working closely with our Maynard and Bedford teams.

Who Thrives In This Role

You enjoy helping people, are comfortable with technology, and genuinely like having several things going on at once. You're organized, adaptable, and get satisfaction from keeping a busy day running smoothly. You'll receive hands-on training from our experienced Bedford team and work closely with colleagues across both clinics.

• Friendly, confident communicator who genuinely enjoys helping people
• Highly organized, dependable, and detail-oriented, with good judgment and problem-solving skills
• Comfortable multitasking, learning new technology, and moving between multiple software systems
• Strong communication and interpersonal skills, including the ability to explain services and help prospective patients take the next step
• High school diploma required; experience in healthcare, insurance, administration, or customer service is a plus

Members of the FYZICAL Family radiate excitement and enthusiasm for the future because our franchise model is transforming an industry dominated by hospitals and corporations.

From all across the nation—in large cities, rural communities, and small towns— FYZICAL teams are achieving amazing results for their patients and careers.