Client Care Specialist — Growth, PTO & Commission

Rickaduran; Marlboro Township (NJ); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

401K

Salary plus commission/bonus

Paid time off (vacation and personal/s

ick days)

Growth potential/Opportunity for ADV

Job summary

Rickaduran, a State Farm agent team member in Marlboro, NJ, seeks a friendly, outgoing Customer Service Representative. This full-time role focuses on helping customers with insurance and financial services, answering questions, processing requests, and building lasting relationships.

You'll work with a needs-based approach to explain options, handle inquiries about eligibility, coverages, policy changes, transfers, claims, and billing.

Qualifications

• Excellent written, verbal and listening communication.
• Self-motivated and detail oriented.
• Team player with proactive problem solving.
• Ability to obtain Property and Casualty license.
• Ability to obtain Life and Health license.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service for inquiries on coverage, eligibility, policy changes, transfers, claim submissions, and billing clarification.
• Use a needs-based review to educate customers about insurance options.

Skills

Communication skills

Customer service

Teamwork

Self-motivated

Problem solving

Detail oriented

Relationship building

Education

Property and Casualty license (obtainable)

Life and Health license (obtainable)

Job description

Rickaduran, a State Farm agent team member in Marlboro, NJ, seeks a friendly, outgoing Customer Service Representative. This full-time role focuses on helping customers with insurance and financial services, answering questions, processing requests, and building lasting relationships.

You'll work with a needs-based approach to explain options, handle inquiries about eligibility, coverages, policy changes, transfers, claims, and billing.