Client Care Specialist — Flexible Hours, Growth Potential

Rickhill; Columbus (GA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement within the agency

Job summary

Rickhill is seeking a Customer Service Representative for a State Farm agent team in Columbus, Georgia. This position emphasizes establishing customer relationships and educating clients on insurance options through a needs-based review process.

The ideal candidate will have excellent communication skills and a proactive approach to problem-solving. Benefits include paid time off, flexible hours, and growth opportunities within the agency.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills across written, verbal and listening.
• Detail-oriented and proactive in problem-solving.

Responsibilities

• Establish customer relationships and perform follow-ups.
• Educate customers about insurance options using a needs-based approach.
• Develop leads and schedule appointments based on customer needs.

Skills

Excellent communication skills

People-oriented

Detail oriented

Proactive problem solving

Able to learn computer functions

Team environment collaboration

Job description

Rickhill is seeking a Customer Service Representative for a State Farm agent team in Columbus, Georgia. This position emphasizes establishing customer relationships and educating clients on insurance options through a needs-based review process.

The ideal candidate will have excellent communication skills and a proactive approach to problem-solving. Benefits include paid time off, flexible hours, and growth opportunities within the agency.