Client Care Specialist 2(Medical Assistant/Phlebotomist)

AIDS Healthcare Foundation; Biloxi (MS); In loco; USD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

AIDS Healthcare Foundation is seeking a Client Care Specialist 2 in Biloxi, MS to support HIV testing, STI screenings, and wellness programs. You will collect medical histories, manage tests, record vitals, and assist with patient registration and electronic chart creation in a hybrid clinic setting.

The role requires data documentation proficiency, referrals and reports, and a valid phlebotomy license or Medical Assistant certificate.

Competenze

• Collect medical histories, manage tests and screenings, record vitals, and address health concerns.
• Facilitate patient registration, appointment management, and electronic chart creation.
• Proficiency in data documentation, including referrals and reports.

Mansioni

• Venipuncture and sample collection for laboratory analysis.
• Maintain confidential, friendly patient interactions and assist in front-office duties.

Conoscenze

Patient communication

Clinical support

Front desk duties

Data documentation

Phlebotomy support

Formazione

Phlebotomy license

Medical Assistant certificate

Strumenti

Electronic Health Records

Venipuncture equipment

Descrizione del lavoro

A Client Care Specialist 2 contributes to AHF by presenting a friendly, helpful face to members seeking HIV testing and prevention services, STI screenings, and treatment in our Wellness Clinics/Programs. A CCS2 is a hybrid role providing courteous, confidential, and professional support to members within wellness programs.

A CCS-2 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. With a versatile skill set and dedication to seamlessly transitioning between clinical, administrative, and front office roles, CCS2s contribute to a positive experience, fostering trust and loyalty.

You will be a passionate advocate for our top initiatives.

To be successful as a CCS-2 it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.

AHF has a collaborative organizational structure where staff are accountable to multiple leaders.

The CCS-2 will work as a part of a close-knit team to focus on comprehensive patient care by collecting medical histories, managing tests/screenings, recording vitals, and addressing health complaints. They will facilitate patient registration, appointment management, and electronic chart creation. The role requires proficiency in data documentation, including referrals and reports. A valid phlebotomy license or medical assistant certificate is necessary, with skills in venipuncture and sample collection, including blood and other specimens, preparing them for laboratory analysis.

Licenses and Certifications: Valid Phlebotomy license or MA certificate

PROFICIENT SPANISH SPEAKER A PLUS!