Client Care & Sales Liaison Coordinator (In-Person)

Archline; Irmo (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Paid time off

Job summary

Premiere Roofing seeks a Customer Service Coordinator to act as a liaison between prospective customers and the sales team. The role handles product/service information, coordinates appointments and resolves issues efficiently.

The candidate will support Sales Reps and managers, maintain CRM records, and ensure timely communication with customers in a fast-paced, in-person office setting.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in customer service is preferred.
• Proficiency in Microsoft Outlook and CRM familiarity.

Responsibilities

• Answer incoming calls and route messages as needed.
• Maintain records of customer interactions and file documents.
• Arrange appointments and conduct follow-up calls with customers.

Skills

Strong phone skills and active listen

Excellent communication and presentat

Ability to multi-task prioritize and时间

Familiar with CRM systems and practice

Customer orientated

Education

High school diploma

Tools

Microsoft Outlook

Job description

Premiere Roofing seeks a Customer Service Coordinator to act as a liaison between prospective customers and the sales team. The role handles product/service information, coordinates appointments and resolves issues efficiently.

The candidate will support Sales Reps and managers, maintain CRM records, and ensure timely communication with customers in a fast-paced, in-person office setting.