Client Care & Ops Liaison

Lineage Logistics; Hobart (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401k retirement plan

Paid time off

Annual bonus eligibility

Paid holidays

Job summary

Lineage Logistics is seeking an organized Accounts Administrator in Hobart, IN to handle invoicing, verify receipts, and maintain customer relationships. You will prepare reports, coordinate product and shift schedules with the warehouse team, and work with Operations on special client requests to expedite as needed.

The role requires strong communication, multitasking, and MS Office proficiency, with a weekly to monthly reporting focus and a commitment to accuracy and customer service.

Qualifications

• High School diploma or GED may be required depending on facility.
• Excellent verbal and written communication skills.
• Excellent organizational skills, including ability to multi-task and prioritize workload.
• Proficient computer skills, including Microsoft Office Suite.
• May be required to lift a minimum of 20 lbs./9 kgs.

Responsibilities

• Invoice and verify accounts accurately and in a timely manner.
• Verify inbound receipts for accuracy.
• Develop and maintain customer relationships in a professional manner.
• Generate customer reports per customer request (i.e. weekly, monthly late/bill reports).
• Coordinate availability of product and schedule for daily shifts with warehouse team.
• Coordinate with Operations on special client requests; expediting when necessary.
• Serve as first point of contact to resolve customer issues.
• Maintain and file documentation in organized and comprehensive way.
• Partner with Inventory and Operations to research inventory discrepancies and misplacements

Skills

Invoice processing

Accounts receivable

Customer relationship management

Reporting

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Excel

Job description

Lineage Logistics is seeking an organized Accounts Administrator in Hobart, IN to handle invoicing, verify receipts, and maintain customer relationships. You will prepare reports, coordinate product and shift schedules with the warehouse team, and work with Operations on special client requests to expedite as needed.

The role requires strong communication, multitasking, and MS Office proficiency, with a weekly to monthly reporting focus and a commitment to accuracy and customer service.