Client Care & Intake Specialist

HealthRIGHT 360; Pomona (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

HealthRIGHT 360 is seeking an On-Site Front Desk/Administrative Assistant in Pomona, CA. The role entails welcoming clients, handling scheduling, and supporting enrollment in health insurance programs within a compassionate, team-oriented environment.

Responsibilities include front desk operations, records management, data entry, and coordination with clinical staff. The ideal candidate has a high school diploma, First Aid/CPR, and 2 years’ medical front office experience.

Qualifications

• High school diploma or equivalent required; higher education preferred.
• Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
• Two years’ experience in medical front office or behavioral health front office preferred.
• Experience with EHR systems and health insurance enrollment processes.
• We will consider qualified applicants with arrest and conviction records.

Responsibilities

• Coordinate client flow and front desk activities; greet guests and manage reception.
• Make follow-up calls for providers and confirm tomorrow's appointments.
• Assist with enrolling clients into health insurance coverage and maintain client scheduling.
• Perform general administrative tasks: filing, data entry, billing and records management.
• Process medical records requests and manage consent forms and forms processing.
• Support training of interns and volunteers and assist in team meetings.

Skills

Front Desk & Intake

Customer Service

Communication

Team Collaboration

Education

High school diploma or equivalent

First Aid & CPR certification

Tools

Welligent EHR

Covered California

Job description

HealthRIGHT 360 is seeking an On-Site Front Desk/Administrative Assistant in Pomona, CA. The role entails welcoming clients, handling scheduling, and supporting enrollment in health insurance programs within a compassionate, team-oriented environment.

Responsibilities include front desk operations, records management, data entry, and coordination with clinical staff. The ideal candidate has a high school diploma, First Aid/CPR, and 2 years’ medical front office experience.