Client Care & Insurance Support Specialist

Mason Denton - State Farm Agent; Paducah (KY); On-site; USD 32,000 - 45,000; Full time

Job summary

Mason Denton State Farm in Paducah, Kentucky, is seeking a Customer Service Representative to help customers with their insurance and financial service needs. You will build relationships, answer inquiries, and coordinate with the agent team to provide accurate, friendly service.

This role emphasizes reliability, multitasking, and clear communication as you follow up with clients, maintain records, and support everyday operations in a busy local office.

Qualifications

• Customer-focused professional with strong communication and interpersonal abilities.
• Detail-oriented with the ability to multitask in a fast-paced environment.
• Previous customer service experience is preferred and beneficial.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Detail oriented

Multitasking

Customer service experience

Job description

Mason Denton State Farm in Paducah, Kentucky, is seeking a Customer Service Representative to help customers with their insurance and financial service needs. You will build relationships, answer inquiries, and coordinate with the agent team to provide accurate, friendly service.

This role emphasizes reliability, multitasking, and clear communication as you follow up with clients, maintain records, and support everyday operations in a busy local office.