Insurance Customer Care Specialist — Growth & Flexible Schedule

Michael Cason - State Farm Agent; Fort Mitchell (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Michael Cason - State Farm Agent is seeking a Customer Service Representative to provide exceptional service in Fort Mitchell, Kentucky. The role involves answering inquiries, assisting with policy changes, and processing claims.

Ideal candidates will have strong communication skills, attention to detail, and customer service experience. Growth opportunities are available for driven individuals, along with benefits such as health insurance, flexible schedules, and competitive pay.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask while being detail-oriented.
• Previous experience in customer service is preferred.
• Bilingual in Spanish is a plus, but not required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Bilingual Spanish

Job description

Michael Cason - State Farm Agent is seeking a Customer Service Representative to provide exceptional service in Fort Mitchell, Kentucky. The role involves answering inquiries, assisting with policy changes, and processing claims.

Ideal candidates will have strong communication skills, attention to detail, and customer service experience. Growth opportunities are available for driven individuals, along with benefits such as health insurance, flexible schedules, and competitive pay.