Client Care Experience Lead (Home Care)

Talentify; Gardendale (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid healthcare

Training & development

Bonus potential

Job summary

Right at Home in Gardendale, AL is seeking a Care Coordinator to create exceptional client and family experiences and manage in-home care plans. You will develop client care plans, coordinate with families and referral sources, and mentor caregivers to ensure quality care.

The role requires strong communication, organization, and decision-making abilities in a fast-paced office setting. The ideal candidate has prior home care or medical office experience and is available for on-call duties

Qualifications

• High school diploma or equivalent with two years of business experience.
• Able to work independently with sound judgment.
• On-call duty outside normal office hours.
• Valid driver’s license and insured automobile.

Responsibilities

• Develops and maintains client care plans, creating extraordinary client experiences, and communicating with clients, families, care partners and referral sources.
• Interfacing with clients and families to ensure safe, appropriate and meaningful care.
• Mentors caregivers and supports their care delivery.
• Maintains a calm, positive demeanor and multitasks effectively in a high-functioning office environment.
• Experience in home care or medical office setting is preferred.

Skills

Communication

Organization

Decision making

People skills

Multitasking

On-call readiness

Driver's license

Education

High School Diploma

Job description

Right at Home in Gardendale, AL is seeking a Care Coordinator to create exceptional client and family experiences and manage in-home care plans. You will develop client care plans, coordinate with families and referral sources, and mentor caregivers to ensure quality care.

The role requires strong communication, organization, and decision-making abilities in a fast-paced office setting. The ideal candidate has prior home care or medical office experience and is available for on-call duties