Client Care & Dispatch Coordinator

Benjamin Franklin Plumbing, LLC; Temple (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Benjamin Franklin Plumbing, LLC in Temple, Texas is seeking a professional to manage incoming client calls and assist with service dispatching. The ideal candidate values professionalism and punctuality, ensuring a positive first impression for clients.

This role requires a high school diploma, strong verbal communication skills, and the ability to use computer software effectively. Prior customer service experience is preferred. Join our team and make a difference in our clients' satisfaction!

Qualifications

• High school diploma or equivalent required.
• Above-average verbal and telephone communication skills are essential.
• Prior customer service experience preferred.

Responsibilities

• Answer incoming client telephone calls promptly.
• Supervise and dispatch scheduled service and maintenance calls.
• Notify clients if the plumber cannot arrive on time.

Skills

Verbal communication

Telephone communication

Computer software skills

Education

High school diploma or equivalent

Job description

Benjamin Franklin Plumbing, LLC in Temple, Texas is seeking a professional to manage incoming client calls and assist with service dispatching. The ideal candidate values professionalism and punctuality, ensuring a positive first impression for clients.

This role requires a high school diploma, strong verbal communication skills, and the ability to use computer software effectively. Prior customer service experience is preferred. Join our team and make a difference in our clients' satisfaction!