Client Care Coordinator/Receptionist

Mariposa Therapy Services; Phoenix (AZ); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

W2 employment position

Paydays every other Friday

Paid 100% Health Insurance (medical,  

PAID Sick Time

PAID Time Off

401K 3% Profit Sharing Safe Harbor

Company Gatherings & Team Events

Résumé du poste

Mariposa Therapy Services in Tempe, Arizona, is seeking a friendly Patient Care Coordinator to be the welcoming face of our Tempe clinic. You will oversee daily operations, patient scheduling, insurance verification, and front-desk communications, supporting clinicians and administrative teams to deliver compassionate, client-centered pediatric therapy.

This full-time, onsite role offers a stable schedule, competitive pay, and benefits including health insurance, paid time off, sick time, and a

Qualifications

• High school diploma required; some college or associate degree preferred.
• Prior front desk, administrative, or medical office experience preferred.
• Professional, polished appearance and communication style.
• Excellent customer service and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with technology — proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar, Drive).
• Knowledge of medical terminology or insurance a plus.
• Ability to handle confidential information with professionalism.

Responsabilités

• Greet and check in patients and families with professionalism and warmth.
• Manage client scheduling, appointment confirmations, and cancellations.
• Verify insurance and collect co-pays or balances at check-in.
• Answer incoming calls, respond to emails, and route inquiries appropriately.
• Maintain accurate electronic client files and assist with data entry.
• Process mail and other administrative correspondence.
• Support the clinic team with supply orders, organization, and daily readiness.
• Perform light office tidying to maintain a clean, welcoming environment.
• Assist with special projects or events as assigned by the Clinic Director.

Connaissances

Customer service

Interpersonal skills

Organizational skills

Multitasking

Google Workspace

Medical terminology a plus

Formation

High school diploma

Some college/associate degree

Description du poste

Be the friendly face that makes every family feel at home!

About Mariposa Therapy Services

Mariposa Therapy Services, headquartered in Tempe, Arizona, is a local organization founded by women clinicians and operated by clinicians since 2009. We have become a leader in pediatric therapy services—providing speech, feeding, occupational, and physical therapy in our clinic, school, and home-based programs throughout Arizona.

Our mission is to deliver high-quality, client-centered care in a warm and collaborative environment where therapists and support staff work together to help children reach their fullest potential.

About The Role

We are seeking a friendly, dependable, and detail-oriented Patient Care Coordinator to serve as the welcoming face of our Tempe clinic. This individual plays a key role in ensuring smooth daily operations, excellent client experiences, and efficient communication among our therapy and administrative teams. You’ll be part of a supportive, values-driven company that truly appreciates professionalism, teamwork, and initiative.

Position Details

• Location: Tempe, Arizona
• Schedule: Full-Time, Onsite (Hours 8:00 AM–6:15 PM, alternating open/close shifts)
• Compensation: $20.00/hour
• Reports to: Clinic Manager and/or Director

Key Responsibilities

• Greet and check in patients and families with professionalism and warmth
• Manage client scheduling, appointment confirmations, and cancellations
• Verify insurance and collect co-pays or balances at check-in
• Answer incoming calls, respond to emails, and route inquiries appropriately
• Maintain accurate electronic client files and assist with data entry
• Process mail and other administrative correspondence
• Support the clinic team with supply orders, organization, and daily readiness
• Perform light office tidying to maintain a clean, welcoming environment
• Assist with special projects or events as assigned by the Clinic Director

Skills & Qualifications

• High school diploma required; some college or associate degree preferred
• Prior front desk, administrative, or medical office experience preferred
• Professional, polished appearance and communication style
• Excellent customer service and interpersonal skills
• Strong organizational and multitasking abilities
• Comfortable with technology — proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar, Drive)
• Quick learner with aptitude for new systems and software
• Ability to handle confidential information with professionalism
• Knowledge of medical terminology or insurance a plus

Why Join Mariposa?

Our team members describe Mariposa as collaborative, supportive, and mission-driven. You’ll work alongside dedicated professionals who value relationships and client success as much as professional growth.

Benefits

• W2 employment position
• Paydays every other Friday
• PAID 100% Health Insurance (medical, dental, vision) available the first of the month following hire date
• PAID Sick Time
• PAID Time Off
• 401K 3% Profit Sharing Safe Harbor Plan (eligibility requirements apply)
• Company Gatherings & Team Events

The Equal Employment Opportunity Policy of Mariposa Therapy Services provides fair and equal employment for all associates and applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.