Clinical Site Manager (LCSW or LPC) Position in Phoenix; SMI Experience Required (9593)

Terros Health; Phoenix (AZ); On-site; USD 83,000 - 93,000; Full time

Benefits offered by this job

401(k) plan with company match

Health insurance

Dental plan

Vision insurance

Paid time off

Employee Assistance Program (EAP)

Job summary

Terros Health in Phoenix, AZ is seeking a Clinical Site Manager (LPC or LCSW) to lead our Desert Cove Recovery Health Center. This full-time, day-shift role focuses on clinical leadership, staff supervision, and ensuring services comply with policies, regulations, and quality standards.

Candidates must hold a Master's degree, an AZ LPC or LCSW license, and several years of supervisory behavioral health experience.

Qualifications

• Master’s degree in a related discipline (e.g., MA, MSW)
• Arizona Independent License (LPC or LCSW)
• 3–5 years’ supervisory experience in a behavioral health setting preferred
• BLS required
• Experience with Electronic Health Records (NextGen) a plus
• Proficient in MS Word, Excel, PowerPoint, Outlook
• Excellent oral and written communication skills
• Must meet Terros Health driving policy requirements
• Must pass TB Test, Drug Screen and Background Check

Responsibilities

• Implements clinical policies and management procedures for the facility
• Supervises clinical activities to ensure services meet standards and licensure requirements
• Creates a climate that promotes quality treatment
• Manages clinical staff
• Oversees coordination of clinical activities and adherence to provider manuals
• Provides supervision for Clinical Coordinators and Connective Clinical Liaisons
• Ensures staff comply with regulatory and contract requirements
• Uses outcomes data to initiate training and performance improvement
• Communicates operational barriers to Site Administrator and management
• Mentors and coaches staff in assessment and treatment planning

Skills

Supervisory experience

Communication skills

Interpersonal skills

MS Office proficiency

Education

Master's degree

Tools

NextGen EHR

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Job Details

Job Location: Desert Cove - Phoenix, AZ85029

Position Type: Full Time

Education Level: Master's Degree

Salary Range: $83,000.00-$93,000.00 Salary

Travel Percentage: In-Office

Job Shift: Day Shift

Job Category: Behavioral Health/Social Work

Terros Health is hiring a Clinical Site Manager (LPC or LCSW) to join our Desert Cove Recovery Health Center in Phoenix, AZ.

Key Responsibilities

• Implements the policies and clinical management procedures established for the facility
• Supervises clinical activities ensuring the program services are provided in accordance with policies and procedures, local, state and federal laws, regulations and licensure/accreditation standards;
• Creates a climate which promotes quality treatment for each member;
• Manages the clinical staff;
• Responsible for the clinical care provided by the site with emphasis on coordination between clinical disciplines, coordination of clinical activities of the program, and implementation of objectives outlined in the ADHS and RBHA Provider Manual.
• Provides direct administrative and clinical supervision for Clinical Coordinators and Connective Clinical Liaison(s), and ensures effective communication among clinical team staff.
• Oversees delivery of appropriate clinical services and ensures that the clinical staff members comply with established guidelines and requirements set forth in regulatory and contract requirements.
• Uses qualitative and quantitative outcomes and process data to initiate training, mentoring or performance improvement activities to assist individual clinicians and/or clinical teams to deliver excellent behavioral health care.
• Communicates operational barriers, including service development/network issues, to the Site Administrator and other Direct Services Management staff as necessary. Works cooperatively with site staff to resolve identified issues at the site level.
• Consistently communicates the Mercy Maricopa Integrated Care vision and mission to staff and members. Facilitates the integration of a recovery philosophy and the Principles for Persons with a serious mental illness into everyday clinical practice and clinic operations.
• Serves as mentor, coach and teacher for staff, particularly in the area of assessment and treatment planning, ensuring adherence to philosophy, goals and objectives.
• Orients new staff directly or via delegation.
• Conducts Clinical Staff meetings to discuss plans, outline goals and objectives, review problem areas and disseminate information.

Qualifications

• Must possess a Master’s degree in a related discipline, i.e. MA, MC, MSW,
• Arizona Independent License Required: LPC or LCSW
• 3 to 5 years’ experience or equivalent combination of experience and education;
• Minimum of three years of supervisory experience in a behavioral health setting preferred
• BLS Required
• Knowledge in use of Electronic Health Records - NextGen a plus.
• Experience working with diverse populations including SMI
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook.
• Excellent oral and written communication skills.
• Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience and meet requirements of Terros Health’s driving policy.
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.
• Must pass a TB Test, Drug Screen and Background Check

Benefits & Wellness

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
  • Scholarships
  • Clinical supervision
  • Continuing Education Units (CEUs)
  • Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage® Employee Discount Program, with savings on:
  • Gym memberships
  • Car rentals
  • Flights, hotels, movie tickets, and more

Additional Information

This position performs duties in support of therapeutic services and provides comprehensive direct support services which are structured to meet the needs of an adult population composed of SMI, dual-diagnosed and/or referred persons.

Posting Details

Location: Near Peoria/ I-17

Employment Terms

Schedule: Full-Time, 40 hours/week

LPC or LCSW Required

1 year of experience in a leadership position required

Competitive Compensation:

Independent Licensed: $83K-$93K+ - Depending on Years of Experience

$5K Sign On Bonus*

(*New Hires Only)

Additional Language Differential Pay Available: Spanish, Vietnamese, Korean, Arabic, Farsi, Swahili or ASL: $2/hour (Approximately $4160 Annually)

Salary: $83,000-$93,000+ (Depending on Experience)

Salary: $83,000-$93,000+

$5,000* Sign-on Bonus (*new hire only)

Bilingual Pay Differential ($2/hour= $4160)

Full Benefits including 401K

Generous Time Off: 4+ Weeks PTO/PST Plus Holidays

Location: Near Peoria/ I-17

AZ LPC or LCSW Required

SMI Experience Required

Clinical Coordinator Experience is a Plus

HOPE ~ HEALTH ~ HEALING

Inspire Change For Life