Client Care Coordinator LMSW/LMHC - Staten Island

Homes-For-the-Homeless; New York (NY); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Paid time off

Commuter benefits

Job summary

Homes for the Homeless is seeking a Client Care Coordinator in Staten Island to deliver mental health services to homeless families. You will conduct comprehensive assessments, coordinate social services, and collaborate with case management to help families achieve long-term goals.

Ideal candidates hold a Master’s in Social Work or Mental Health Counseling and a NY LMSW/LMHC license. Experience with trauma-informed care and knowledge of homelessness-related challenges are preferred.

Qualifications

• Must have a master's degree in Social Work or Mental Health Counseling.
• Must hold LMSW or LMHC in the state of New York.
• Familiarity with substance use disorders, trauma, domestic violence, and mental health conditions.
• Sensitivity and awareness of working with homeless and vulnerable populations.

Responsibilities

• Complete comprehensive bio-psychosocial assessments for families to identify strengths and service needs.
• Coordinate social services and counseling support with timely interventions.
• Ensure delivery of trauma-informed and family-centered care.
• Document progress toward service plan goals and outcomes.
• Provide full shelter support and refer families for counseling or other services when needed.
• Support the Family Services department alongside the Case Manager and staff.
• Improve linkages to mental health, education, and community services.
• Strengthen permanency outcomes for families with children in shelter.
• Manage records, data collection and evaluation of service effectiveness.
• Assist with unit inspections and conduct trainings for staff.

Education

Master's degree in Social Work or Mental Health Counseling

LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in New York

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Island, Staten Island, NY, US

8 days ago Requisition ID: 3334

Salary: $70,000.00 Annually

CLIENT CARE COORDINATOR

We are excited to invite a passionate and experienced Client Care Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in Staten Island. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families' long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family's success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve.

ABOUT HOMES FOR THE HOMELESS

Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs.
• Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions.
• Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care).
• Monitor and document client progress toward service plan goals.
• Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services.
• Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients.
• Improve linkages to mental health, education, and community-based services.
• Strengthen the overall permanency outcomes for families with children in shelter.
• Manage record keeping, data collection, and evaluation on the effectiveness of services for families.
• Assists with unit inspections when needed.
• Support the Family Services department by conducting trainings.
• Promote and model best practices for Family Services staff.
• Complete 2010E applications for Supportive Housing as needed.
• Conduct workshops for the residents.

QUALIFICATIONS

• Must have a master's degree in Social Work or Mental Health Counseling.
• Applicants must hold an LMSW (Licensed Master Social Worker)or LMHC (Licensed Master Health Counselor) in the state of New York.
• Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions.
• Sensitivity and awareness of working with homeless and vulnerable populations is a plus.

COMPENSATION/EEO

In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks vacation , 10 sick days, 3 personal days, and 12 paid holidays.

Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law.