Care Coordinator

Project Hospitality; New York (NY); On-site; USD 31,000 - 34,000; Full time

Job summary

Project Hospitality is seeking a Care Coordintor to manage a designated caseload within our Health Homes program on Staten Island. You will perform intensive care coordination, ensuring access to medical and social services per each client's care plan, and advocate for clients by phone and in person.

Under supervision of the Program Director, you will conduct home visits, participate in case conferences, and maintain timely documentation.

Qualifications

• Requires a Bachelor’s Degree or a High School Diploma with 2 years of care management experience.
• Experience working with homeless and HIV populations is required.
• Valid driver's license is required.

Responsibilities

• Provide intensive care coordination for a designated caseload.
• Ensure members access, engage, and retain services per care plan, including medical and social services.
• Advocate for clients by phone and in person; perform home visits and follow-up.
• Participate in case conferences and trainings; maintain chart documentation and billing logs.

Skills

Bilingual (Spanish)

Communication skills

Education

Bachelor's Degree

High School Diploma with 2 years care management experience

Job description

Job Details

Job Location: Health Homes - Staten Island, NY 10301

Position Type: Full Time

Education Level: High School/GED

Salary Range: $22.42 - $24.83 Hourly

Job Shift: Day

Work Schedule: Monday- Friday, 9:00 a.m. - 5:00 p.m.

SUMMARY

The Care Coordinator is responsible, under the supervision of the Program Director/Care Manager to serve a designated caseload of clients in our Health Homes Program. Day-to-day activities focus on the provision of services so all needs presented by clients are being met. Will play an integral part in the care management team.

RESPONSIBILITIES

• Provide intensive care coordination activities for clients.
• Assuring that members have access to, engages in, and retain needed services as defined in the member's care plan. Such services may include Acute Medical Care, Primary Medical Care, Preventative Medical Care Services, Home Health Care, Behavioral Health Services, Community Social Support Services, Housing & State, and Federal entitlements.
• Advocate for client services by phone and in-person as needed.
• Perform home visits and follow-up to monitor services and client status.
• Participate in case conferences and training.
• Maintain relationships with service providers.
• Maintain accurate and timely documentation including all documents included in client charts, records, and billing activity logs.
• Attend supervision with the Care Manager as per agency policy.

QUALIFICATIONS

• Requires a Bachelors Degree or a High School Diploma with 2 years of care management experience.
• Experience working with the homeless, and HIV populations required.
• Bilingual preferred, with good verbal skills in Spanish.
• Must have exceptional communication skills both orally and in writing, with individuals and groups regarding complex and sensitive issues.
• Clean valid driver's license required.