Client Care Coordinator: Lead Home Care & Family Support

Apploi; West Des Moines (IA); On-site; USD 25,000 - 33,000; Full time

Job summary

SYNERGY HomeCare is hiring a Client Care Coordinator to support a dedicated team in delivering compassionate home care across diverse client groups. You will handle inquiries, conduct home assessments, and ensure exceptional service while coordinating with families and supervising caregivers.

The role emphasizes autonomy, self-motivation, and strong communication, with opportunities to grow within a national agency that values client-centered care.

Qualifications

• Experience – Two years supervisory or management experience in a home care setting preferred.
• Education – Associates or Bachelors degree; CNA preferred not required.
• Skills – Developing personal relationships, time management skills, exemplary communication skills.
• Characteristics – This is an autonomous position; self-motivated and willing to learn.

Responsibilities

• Handling incoming client inquiry calls
• Completing home assessments for new clients
• Providing exemplary customer service
• Communicating regularly with clients and their families
• Management and training of caregivers

Skills

Personal relationships

Time management

Exemplary communication

Education

Associates or Bachelors degree

Job description

SYNERGY HomeCare is hiring a Client Care Coordinator to support a dedicated team in delivering compassionate home care across diverse client groups. You will handle inquiries, conduct home assessments, and ensure exceptional service while coordinating with families and supervising caregivers.

The role emphasizes autonomy, self-motivation, and strong communication, with opportunities to grow within a national agency that values client-centered care.