Client Care Coordinator - Evening & Weekend On-Call

Care Partners; Irvine (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k with employer matching

PTO 15 days + 6 holidays

Voluntary Life & FSA options

Dog-friendly office

Job summary

Care PartnersAtHome in Orange County, CA is seeking a Client Care Coordinator to ensure seamless onboarding, caregiver placement, scheduling support, and ongoing service management.

You will act as the primary liaison among clients, families, caregivers, and payer requirements, leveraging AlayaCare or similar platforms, with a focus on organization, communication, and compassionate service. Fluency in Spanish is highly preferred.

Qualifications

• Fluent Spanish preferred.
• High school diploma or equivalent required.
• 1–2 years in home care, healthcare coordination, or client services preferred.
• Strong organizational and communication skills required.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for scheduling clients and families.
• Support client care continuity following start of care.
• Ensure accurate collection and entry of client information in AlayaCare.
• Coordinate caregiver placement, scheduling, and coverage needs.
• Monitor ongoing client satisfaction and address service issues.
• Maintain accurate documentation, authorizations, and compliance requirements.
• Collaborate with Intake, Scheduling, Billing, and Operations teams.

Skills

Fluent Spanish Speaker

Strong organizational

Communication skills

Manage multiple priorities

Education

High school diploma or equivalent

Tools

AlayaCare

CalAIM

Regional Center programs

Job description

Care PartnersAtHome in Orange County, CA is seeking a Client Care Coordinator to ensure seamless onboarding, caregiver placement, scheduling support, and ongoing service management.

You will act as the primary liaison among clients, families, caregivers, and payer requirements, leveraging AlayaCare or similar platforms, with a focus on organization, communication, and compassionate service. Fluency in Spanish is highly preferred.