Client Care Coordinator & Caregiver Coach

Comprehensive Home Health Solutions; Reno (NV); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Health insurance

Paid time off

Training & development

Job summary

Comprehensive Home Health Solutions (CHHS) – Reno, Nevada is seeking an experienced, compassionate Client Care Coordinator to join our Home Care team.

This role goes beyond desk work, helping ensure clients receive high-quality care while coaching and developing caregivers. The ideal candidate enjoys working with older adults, manages multiple priorities, and is flexible to support client care across the service area.

Qualifications

• Experience in home care, caregiving, healthcare coordination, or senior care.
• Strong communication and interpersonal skills.
• Highly organized and able to manage multiple priorities.
• Comfortable coaching, training, and mentoring caregivers.
• Able to address concerns, solve problems, and follow through.

Responsibilities

• Develop, maintain, and update individualized client care plans.
• Build strong relationships with clients and families and address questions, concerns, and changing care needs.
• Coordinate with caregivers, Scheduling, Intake, and the Lead Client Care Coordinator to ensure continuity of care.
• Conduct required in-home caregiver supervisory visits and regular client/caregiver check-ins.
• Monitor caregiver performance, professionalism, safety, and adherence to care plans.
• Participate in caregiver onboarding, orientation, training, coaching, mentoring, and competency validation.
• Identify training needs and provide or coordinate additional education.
• Respond promptly to client and caregiver concerns and escalates significant issues appropriately.
• Participate in daily morning huddles when not engaged in a client visit or other time-sensitive responsibility.
• Assist with admissions, staffing transitions, schedule changes, and other operational needs.
• Maintain accurate and timely care coordination, supervisory, and training documentation.

Skills

Home health coordination

Communication skills

Organizational skills

Mentoring caregivers

Problem solving

Teamwork

Driver's license

Travel to client homes

Education

CNA/HHA/MA credential

Job description

Comprehensive Home Health Solutions (CHHS) – Reno, Nevada is seeking an experienced, compassionate Client Care Coordinator to join our Home Care team.

This role goes beyond desk work, helping ensure clients receive high-quality care while coaching and developing caregivers. The ideal candidate enjoys working with older adults, manages multiple priorities, and is flexible to support client care across the service area.