Client Services Coordinator — Care Team Operations

Comfort Keepers; Pottsville (Schuylkill County); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Comfort Keepers is seeking a full-time Client Care Coordinator in Pottsville. The role involves connecting clients, caregivers, and office teams, influencing care outcomes.

The ideal candidate must be 18+, have a high school diploma, and possess strong communication and organizational skills. Competitive pay ranges from $14.00–$16.00 per hour, along with benefits and opportunities for advancement.

Qualifications

• Age 18+ with a polished, professional presence.
• Valid driver's license & proof of insurance.
• 2+ years of relevant experience preferred.
• Sales experience a plus (not required).
• Reliable transportation & ability to work across multiple locations.

Responsibilities

• Respond quickly to client inquiries and coordinate in-home assessments.
• Match caregivers to clients with precision and care.
• Build strong relationships with clients and families.
• Troubleshoot service issues and ensure high-quality care.
• Maintain accurate documentation and client records.
• Support scheduling, communication, and daily operational flow.

Skills

Strong communication

Organization

Multitasking

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Job description

Be the force that keeps our care system running — steady, sharp, and people‑first.

Comfort Keepers is hiring a full‑time, in‑person Client Care Coordinator to support our Southern Region offices (Pottsville, Fayetteville, Selinsgrove, and Cleona). This Monday–Friday, 8:30 AM–5:00 PM role is built for someone who thrives in a fast‑paced, mission‑driven environment and wants their work to directly shape the quality of care families receive.

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Client Care Coordinator / Internal Care Team Support (Full-Time)

Serving the Southern Region: Pottsville, Fayetteville, Selinsgrove & Cleona

Why This Role Matters

• You become the central hub connecting clients, caregivers, and office teams
• You influence outcomes that genuinely change lives
• You join a team that values initiative, ownership, and leadership potential
• You gain access to PTO, benefits, and real growth opportunities
• You work in a culture built on trust, empathy, and accountability
• Competitive pay: $14.00–$16.00 per hour, plus incentives and bonuses

What You Bring

• Age 18+ with a polished, professional presence
• Valid driver's license & proof of insurance
• High school diploma or equivalent
• 2+ years of relevant experience preferred
• Sales experience a plus (not required)
• Strong communication, organization, and follow‑through
• Confident multitasking under pressure
• Reliable transportation & ability to work across Pottsville, Fayetteville, Selinsgrove & Cleona
• Proficiency in Microsoft Office (Word, Excel, Outlook)

What You’ll Do

• Respond quickly to client inquiries and coordinate in‑home assessments
• Match caregivers to clients with precision and care
• Build strong relationships with clients and families
• Troubleshoot service issues and ensure timely, high‑quality care
• Maintain accurate documentation and client records
• Support scheduling, communication, and daily operational flow
• Collaborate with providers and internal teams
• Maintain a consistent, in‑person presence Monday–Friday, 8:30a–5p

What Sets You Apart

• Polished, positive, and unshakeably professional
• You follow through — every time
• You build trust fast
• You stay calm when things get busy
• You genuinely care about people and outcomes