Client Care Coordinator

LIFE ENHANCEMENT CAREGIVERS LLC; Hammond (IN); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Life Enhancement Caregivers in Hammond, IN is hiring a Client Care Coordinator to support clients, caregivers, and the office team. You will handle scheduling, assessments, follow-ups, and ensure quality care. The role requires strong communication, organization, reliability, and the ability to adapt to changes.

Basic computer skills and a valid driver’s license are required. You may participate in on-call rotation (one weekend per month) and provide fill-in caregiver coverage as needed.

Qualifications

• Strong communication and customer service skills.
• Organized, reliable, and detail-oriented.
• Ability to handle changes calmly and maintain documentation.

Responsibilities

• Answer phones and greet clients professionally.
• Conduct client intake assessments (phone and in-person).
• Update and maintain client care plans.
• Assist with caregiver scheduling and staffing.
• Conduct bi-weekly client follow-ups and case manager emails.
• Provide direct client care coverage when needed.
• Maintain accurate documentation and client records.
• Support caregivers and assist management.
• Participate in on-call rotation (1 weekend per month + selected weekdays).
• Conduct home visits and client check-ins as needed.
• Provide fill-in caregiver services to ensure coverage for open shifts.

Skills

Communication skills

Customer service

Organized

Attention to detail

Adaptable

Computer skills

Driver's license

Healthcare experience

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Client Care Coordinator – Now Hiring!

Location: Hammond IN

Company: Life Enhancement Caregivers

Pay: $17–$20 per hour (based on experience)

About the Role

Life Enhancement Caregivers is seeking a reliable and compassionate Client Care Coordinator to support our clients, caregivers, and office team. This role includes scheduling, assessments, follow-ups, and ensuring quality care.

Key Responsibilities

• Answer phones & greet clients professionally
• Conduct phone and in-person client intake assessments
• Update and maintain client care plans
• Assist with caregiver scheduling & staffing
• Perform bi-weekly client follow-ups and case manager emails
• Provide direct client care coverage when needed
• Maintain accurate documentation and client records
• Support caregivers and assist management
• Participate in on-call rotation (1 weekend/month + selected weekdays)
• Conduct home visits and client check-ins as needed
• Provide fill-in caregiver services as needed to ensure coverage for open or vacant shifts.

What We’re Looking For

• Strong communication & customer service skills
• Organized, reliable, and detail-oriented
• Ability to handle changes calmly
• Basic computer skills
• Valid driver’s license & reliable transportation
• Experience in home care, caregiving, or healthcare is a plus

Benefits

• Competitive pay
• Flexible scheduling
• Paid time off
• Career advancement opportunities
• Supportive team environment