Client Billing & AR Specialist

Pitney Bowes; Arlington (TX); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Pitney Bowes is hiring a Direct Hire Full Time Client Billing Representative for our Arlington, TX facility. The role runs Monday to Friday, 8:30 am to 5:30 pm, focusing on accurate billing processes and customer communications.

You will input machine counts, verify postage, run daily reports, and maintain client data in the POInTS system while coordinating with Customer Service and Operations to resolve issues.

Qualifications

• Demonstrated minimum 2 years customer service experience.
• Demonstrated minimum 3 - 5 years accounting experience.
• Strong analytical and organizational skills; ability to pay close attention to detail.

Responsibilities

• Input/Import machine count information into the job process and compare with customer counts obtained from the customer count sheets.
• Notify Customer Service Rep of missing count sheets.
• Review machine rejected mail amounts by comparing them to the Job Order percentages specified for the job.
• Run daily customer qualified reports to verify piece counts and percentage of readable mail.
• Verify meter postage daily; process USPS payments when postage is needed; enter/import information into the POInTS system.
• Review Job Orders for accuracy regarding postage class, rates, and billable activities.
• Verify meter head balances and postage distribution to a Job Order daily.
• Enter all new customer information into the POInTS system for proper billing and communicate all information to corporate.
• Call customers regarding collection of accounts receivable over 30 days and under 60 days behind in payment.
• Communicate with Operations daily to determine issues or problems that may have arisen or are anticipated.
• Enter and retrieve information using computer systems to update records and respond to questions.
• Assist with invoicing process for customers to ensure timeliness and accuracy.
• All other duties as assigned; provide back-up support.

Skills

Customer service

Accounting experience

Analytical skills

Organizational skills

Communication skills

Education

Associate degree (A.A.) in Accounting or Business

Tools

POInTS system

Job description

Pitney Bowes is hiring a Direct Hire Full Time Client Billing Representative for our Arlington, TX facility. The role runs Monday to Friday, 8:30 am to 5:30 pm, focusing on accurate billing processes and customer communications.

You will input machine counts, verify postage, run daily reports, and maintain client data in the POInTS system while coordinating with Customer Service and Operations to resolve issues.